Thursday, October 6th, 2016
When a device has touch disease, it becomes unresponsive to touch. For instance, when you go to tap on your favorite app, it will not open. No matter what you do, it will not respond to your touch.
This issue has been brought up to Apple many times, but they are hesitant to admit to the problem. Even after having a class-action lawsuit brought against them, they are not coming forward with a public acknowledgement for the faulty screens.
The touch disease issue is not one that only a couple people have experience. It’s already accounted for as much as 11 percent of Apple store repairs. This is a rate already higher than other types of repairs – yes, even cracked screens.
Touch disease often starts with a gray bar across the screen. After a short time, users report the screen become unresponsive to touch. Experts believe it may have something to do with the logic board on the device. When the device is taken out of the pocket, dropped, or slightly bent in some other way, the logic board malfunctions.
Contact Apple immediately if you believe you are experiencing “touch disease.” They will fix it or replace depending on whether they are able to return it to original functioning.
Formerly known as ipodresq, macresq, powerbookresq. iResQ is pronounced "irescue" or "i rescue"
*Information on our 24-hour policy is located in our FAQ section.
iResQ is not affiliated with Apple Inc., and is an independent service and repair entity. All Apple logos used on this site are a trademark of Apple Inc..
Apple, the Apple logo, iPod, iPhone, iBook, PowerBook, MacBook, iMac, Mac Pro, MacBook Pro, and iPad are trademarks of Apple Inc.,
registered in the U.S. and other countries. ResQ Systems, LLC, D.B.A.
Android is a trademark of Google Inc.. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.