Thursday, May 10th, 2012
There are a lot of people out there that love the iPad and really want to own one, including myself, but the biggest barrier to entry is the price. Starting at $499, it’s easy to understand why iPads aren’t as ubiquitous as the iPhone. I would love to own one, and as a musician that likes to record, I fully understated how easy and awesome it would be to use Garageband on an iPad to record some music. But alas! I don’t have $500 + to spend on a new gadget. A huge “what if” comes to mind, though. What if Apple decides to release a smaller, cheaper iPad? According to a recent MacRumors post, Apple may do just that. How attractive would an iPad priced between $200-$250 be to a person like me? I would buy one.
It’s nice to dream, but the chances of this happening are 50/50. If Apple decides to rollout a cheaper, smaller iPad, GREAT! I’d get one. Do I expect it? No. I don’t want to get my hopes up.
In reality, we have expensive tablets called iPads. Whether you treat your new iPad with the same care that you would a new born baby or treat it like an old gym bag, there is one universal truth: if you drop your iPad it will more than likely break. Cracked iPad screens are the most common type of damage. iResQ has been working on getting repair prices lower for the most common types of repairs. Repair prices for iPad 3 Screens have been lowered to $179 to match the price we currently have for the iPad 2.
In addition to the iPad repair prices, we have lowered our screen repair prices on the new MacBook Airs to $319 for the 13″ and $269 for the 11″ model.
Finally, we have lowered logic board repair prices across the board for iPod Touch’s, the iPhone 3G, and the iPhone 3GS.

Monday, March 26th, 2012
This is going to be a more lighthearted entry in our blog world, every now and then you just need it. It’s that beautiful time of year when the grass turns green and the vast desolate lands of bare trees begin to bud. The air is crisp and cool in the morning and warm and refreshing during the day. I’ve said this time and again, spring may not be my favorite season of the year, but it is truly the most beautiful. This all takes me back to my glory days during college. Around this time you begin to notice every student walking to class with an iPod on and earbuds jammed in their ears as each of them is in their own little worlds. I remember when I was a freshman in 2002 not that many people had iPods. As a matter of fact I can still remember some students still walking around with portable cd players. It wasn’t that long ago, folks. Before too long the iPod ruled the roost. Kids walking around with iPods was as ubiquitous in college culture as flip flops and cargo shorts.
The same thing could be said about laptops in college. I was at college at just the right time to see two or three laptops used in lecture halls to well over 50% by the time I left. It was no surprise that there were more Apple notebooks used than any other type of laptop. First it was iBooks and PowerBooks that dominated the classrooms followed by the MacBook and MacBook Pro.
So where does this all lead us? Well it leads us to the inevitable. Where there are college students, there are iPods and MacBook Pros. You combine the two and here is what you come up with: broken iPods and broken MacBooks. You do keep your MacBooks in your backpacks, dont you? What happens when you overstuff it with heavy textbooks or drop it? The screen cracks and all your work is almost inaccessible. That’s where we come in. Have a broken MacBook Pro or a MacBook with a cracked screen? iResQ caters to the poor college student with affordable repair prices. After all, fixing your broken laptop is cheaper than buying a new one.
And what happens when your iPod Touch suffers an untimely death as it meets the pavement? Our iPod Touch screen repair is best in class.
Talk to you later.

Thursday, March 22nd, 2012
It’s so easy to get caught up talking about iPad repairs. I was just about to post another before/after pic of a new iPad repair when I got to thinking; I can only post so many of those before doing it gets a little too redundant. It’s just been exciting over here the last week with the release of the iPad Gen 3. I can say straight up that we have seen more new iPads come in the first week than any of the other generation iPads during the first week of their respective releases. This is just a testament to the popularity of Apple’s new products. More people are buying iPads then ever before.
This is why I had to take a step back and look at everything else our company has been doing. MacBook Pro screen repairs are going through the roof (almost literally) as our MacBook technicians tackle replacing screens and glass panels and sending them back to their owners the same day we receive them. It’s a wonder how they can do them so fast. A huge stack of broken MacBook Pros dwindles quickly as our repair superstars (Jesse and Burk to name a couple) get these things repaired and out the door in record time.
With that, I will leave one thing up to you, if you want me to post another before/after repair pic of the new iPad email me at keith@iresq.com. Your wish is my command.
Talk to you tomorrow.

Wednesday, March 14th, 2012
We are officially ready to roll with repair services for the new iPad. We have the necessary parts to begin full service repairs on the new iPad from day one of its release on Friday. Yes, this Friday. Apple stores are reportedly opening the gates at 8AM on Friday morning to sell the new iPad to the masses that can’t wait a few hours later in the day to receive their iPad via FedEx. You got to love an Apple enthusiast camping out for days in front of an Apple Store to get their hands on the latest device. This actually conjures up memories of the man of the hour, our very own Nate Avenmarg who camped out all night in 2008 to get his hands on a brand new iPhone 3G. Early adopters. Love ‘em.
With the new iPad all over the news, it’s easy to forget that Apple does have other products that they are developing. I have seen rumors of new 15″ MacBook Airs to come sometime in 2012. To me, this seems like the first step in the dissolution of the traditional MacBook or MacBook Pro. Eventually the MacBook Pro models may become MacBook Airs. Scary though, huh? Solid state hard drives are not cheap, having an expensive 250GB SSD in your MacBook Air won’t hold your massive 100GB iTune’s library and your 300GB worth of movies, documents, and applications. That’s what scares me. SSD drive prices are sure to drop in due time, I remember buying a 1gB thumb drive for $100 a while back, now the same thumb drives are promotional give-aways at trade shows. I guess I’ll just hang in there.
I still have my trusty old MacBook that has yet to give up on me (knock on wood). If I ever crack my MacBook screen, I know where to get it fixed. We can fix any cracked or broken MacBook or MacBook Pro screen for that matter.

Friday, December 16th, 2011
There is a lot to talk going on in the tech world these days. Let’s jump right in in list form shall we?
1. iPads. Rumors of the next iteration of the iPad have been making their rounds. This post on MacRumors brings the iPad Mini rumor back to life. We’ve all heard the late Steve Jobs’ opinion on what the ideal size of a tablet should be (hint: it’s the size of current iPads). Any more than 9.7″ and it’s too big and clunky. Any less and it’s just a cumbersome, overgrown smartphone. Well, Apple may be reassessing their thoughts on the subject in response to the massive success of Amazon’s Kindle Fire. Rumors have it that a 7″ iPad “Mini” may be introduced sometime before the end of 2012. What do you think? Would you welcome a smaller iPad? My opinion is yes. I’d love to be able to comfortably hold an iPad with one hand while sipping a beverage in the other. In any case, whatever Apple releases, iResQ will proudly service all of your iPad needs. We might even start seeing the iPad 3 before the end of Q1 2012.
2. AppleCare. How many of you out there have purchased Applecare? Myself, I have purchased AppleCare once in my history of owning Apple products. When I bought my first Mac, a 14″ iBook G4 in 2005, I purchased AppleCare with it. Did I use it? Nope. Did I need it? No. Am I right? Well, the reason for bringing up the subject in the first place is because of this interesting article by Senior Macworld contributor Ted Landau. It’s a long article but certainly worth reading. Basically, the point is that you would probably save money in the long run by not purchasing AppleCare. The chance of you having to use it compared to not using it is slim. And the fact that AppleCare simply doesn’t cover accidental damage really limits the purpose of purchasing it in the first place.
Regarding Applecare+, Ted makes a great point: “According to what I’ve been told, Apple will replace any damaged out-of-warranty iPhone with a refurbished model for a flat fee of $200. To get a replacement under AppleCare+, it will cost you $148 ($99 for the warranty + $49 service fee). In other words, AppleCare+ will save you only $52 — compared to getting an non-covered replacement phone. In addition, in order to have a chance at this $52 saving, you need to outlay $100 on an extended warranty that you will most likely never need. In the end, you are more likely to lose $100 than save $52. To me, this makes AppleCare+ a sucker’s bet. I’d rather take my chances and pay the $52 if I lose.”
I couldn’t have said it any better. Bottom line, do whatever feels comfortable. Just know that we are here to help you no matter what you decide to do.
3. Hard Drives. In an earlier blog I penned at the beginning of the year, I talked about how natural disasters affect our lives every day. Although we have had a fair share of unfortunate events occur in the US this year, we aren’t the only ones tragically affected. Thailand is still dealing with massive floods. For all you tech consumers out there, this is starting to hit home. The floods in Thailand have claimed many factories involved in producing hard drives among other things. Western Digital, for example, was hit hard. Expect to see price hikes on hard drives and other tech in the coming months. Hurry and buy a hard drive upgrade at discount prices while you can. More importantly, keep all those affected by these disasters in your hearts.
4. Retina Displays. I’m going to keep this one short. It looks like we are going to be seeing Retina Displays on MacBook Pros. What does this mean? Pure beauty, my friend.
Well, Christmas is coming up. I can’t wait. I will be celebrating this lovely holiday on Carnival’s Conquest. Lucky Me.
Bye.

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