Tuesday, April 24th, 2012
Morning, friends. If any of you have been following Apple blogs over the last ten months or so, there has been a fair amount of hype/rumor/borderline panic about Apple’s push toward the dominance of mobile devices like the iPad and iPhone and therefore iOS, possibly at the expense of Mac OS and the desktop format as we know it. When columnist Dan Lyons first proposed the idea last June that the Mac brand was being euthanized, Steve Jobs wasn’t having it. Lyons published the following claim in Newsweek:
“Dear Macintosh,
I hate to tell you this, but my guess is you’ve probably been sensing it already. I don’t know any good way to say it so let me just be blunt: You’ve been dropped. Dumped. It’s over. The future of Apple is no longer centered around the Macintosh. You Mac guys just got kicked to the curb, relegated to the steaming dung heap of the past. I’m sorry, dear old Mac, but your ex-boyfriend Steve has moved on.”
To which Jobs replied via email, “Completely wrong. Just wait.”
Fast forward to 2012 when dozens of columnists and tech bloggers have commented on the discontinuation of the MacBook (Apple’s best-selling computer of all time), the number of iPad sales vs computer sales (Mac and PC) and, perhaps most telling, the dropping of the Mac name from the OS line. As of 10.8 there doesn’t look to be a Mac OS and an iOS. Just OS. So with Jobs’ push to get the whole world running on the iPad (or whatever looms on the horizon?) it’s easy to see why so many Mac addicts are feeling unsettled.
Last week KGI Securities analyst Ming-Chi Kuo, who has been known to have seemingly-inside info on the development of Apple’s production process, reported that the 17″ MacBook Pro will be discontinued as Apple launches OS 10.8 Mountain Lion and prepares for back to school demand for new machines. Not that it doesn’t make some sense that they would put a cork in their largest and heaviest portable as the mobile market grows exponentially, but it does seem like if they keep killing off computers as we know them, Lyons’ claim isn’t “completely wrong.” 2012 will be a telling year in that regard. Let’s take a quick look at the introduction of the 17″ MacBook Pro’s predecessor, the 17″ PowerBook G4:So is the consumer market ready for a monumental shift in how we use a desktop OS system? Thirty years ago a lot of users didn’t want to give up the command line for GUI, either. The future may not be certain, but it should be exciting. Stay tuned.

Wednesday, February 8th, 2012
Happy post-Super Bowl everyone! The sports world is abuzz this week with all the excitement! And by abuzz, I mean a slow and sobering realization that there’s no more football for another six and a half months. Unless you happen to be a Giants fan, then the party keeps rolling. If you’re not a Giants fan, then perhaps you have baseball or basketball to look forward to. We here in Kansas City are right in the middle of two of the finest collegiate basketball programs in the country; although Mizzou decidedly has a leg up on Kansas after a three point come from behind victory in Columbia last weekend. Be sure iResQ’s GM Brian, a Mizzou alum, is delighted this week. Unfortunately we have no NBA team despite a stellar downtown arena, and the punchline of all MLB, the Royals.
We also have minor league hockey- I went and checked out the Missouri Mavericks, our very own CHL team last night. Let me say, and I mean this with all appreciation in earnest, minor league hockey is one of the most glorious sociological experiences I have ever had the pleasure of partaking in. Right up to the corporately sponsored and obligatory fights and the Biggest Dent giveaway, in which a parking lot monitor reports the car with the largest dent and its owner receives a gift certificate for a local restaurant. Amazing. Also, the 2-1 overtime victory lit the crowd up.
Here’s an iPhone 4 Instagram shot from our box seats:
I just need a waterfall flowing down a flight of stairs and it would pass for a Scott Mutter piece.
Ah, now onto MacBook screen repair. It’s been a little while since we’ve had a good old fashioned MacBook screen repair or MacBook Pro screen repair coupon! If you need your MacBook, MacBook Pro, or MacBook Air LCD screen repaired, just place an order at iResQ.com and enter the coupon code Mavericks for $10 off your repair! This repair is only valid for LCD repair, not diagnosis or glass panels, and can be redeemed through February 29th, 2012. Happy ordering friends. Have a great week, a great Valentine’s Day, and a FANTASTIC Lincoln’s Birthday, just like old Abe intended. Godspeed.

Wednesday, July 20th, 2011
A famous Beatle once stated, “all things must pass”. There comes a time when great things must settle down and move on. That time has come for one of the most successful computer models in history…the MacBook (not to be confused with the MacBook Pro). Yes. Today marks the official day when the MacBook has been discontinued. Farewell my old friend.
Now, the cheapest Mac notebook on the market is the amazing MacBook Air. Obviously, Apple see’s the MacBook Air as the future of their notebook line. The MacBook Air is truly a technical achievement, and starting at $999, it is more affordable than ever. Despite its current shortcomings (limited HD space, no optical drive…), the MacBook Air is a marvel. Oh yeah, HELLO THUNDERBOLT!! If you don’t know what Thunderbolt is, read this article from Gizmodo.
Still, to me, nothing can replace the simplicity and convenience of the old MacBook…except the 13.3″ MacBook Pro
At the time of its release, the MacBook was, quite simply, a revolution not only for Apple, but for the notebook industry. Let’s face it, Mac OS X was awesome with a PPC processer, but with the Intel processor, the darn thing just soared. My old MacBook (purchased in 2007) still runs circles around some of my friend’s newer Windows based computers. The only flaw that I truly felt with my MacBook was the fact that its integrated video card was not that great. Sure, not being able to play Portal on my MacBook sucked, but that’s what I have an Xbox for.
Let’s not be sad of that fact that the MacBook will no longer be around, let us all celebrate it. Here is to looking to the future…
Farewell ye olde MacBook.
Wednesday, January 26th, 2011
Hello again, friends. After a delightful week away from the office, I have returned. Wife, baby and I spent a few days at a leadership retreat in glorious Buena Vista, Colorado, staying at one of my absolute favorite places in the world- Trail West, which is a Young Life family facility. Just take a look at the best deck in the world:
Nothing lets you push the reset button quite like cold mountain air and wide open skies. And foosball. What you probably don’t know about some of us here at iResQ is that we have the occasional foosball showdown over lunch, which can get a little heated at times. In fact, there’s a certain iPhone technician and Notebook technician who have been making things a little miserable for everyone else for the last few months and really need to be knocked down a peg or two. So I thought I’d make them jealous and show them the table that I threw down on a few times this week:
Ah, there’s not much that can beat that. Foos on the side of a mountain.
I’ve done a fair amount of flying over the last year, and the thing that I keep noticing, not that this should come as a surprise, is the always-increasing number of Apple devices in airports. Sure, the iPod and white ear buds have been pretty ubiquitous in public places for the last seven or eight years at least, and MacBooks and MacBook Pros have started showing up more and more, but until recently I’ve observed that PCs have still been the dominant airport laptop. Well, not anymore. The number of travelers using MacBooks, MacBook Airs and iPads for games, music, movies and even work was greater than that of those building spreadsheets on PCs. I even got a chance to talk to a few people and ask about their experiences, and if they had any issues with their machines. They all reported that their Apple computers held up to travel (even baggage handlers and overhead compartments), but most also had a son or a wife or a dog that was responsible for dropping a MacBook or accidentally throwing an iPhone out of a moving car, or soiling an iPad. And they happy to know of places like iResQ who can help in those situations. So if you’re one of these airport dwellers, take comfort in knowing we’re here. See you next week.

Wednesday, January 19th, 2011
With the newest generation of the MacBook Air shipping today Apple is again setting themselves up for success. It seems that the runaway money train called Apple can not be stopped. Don’t just take my word for it, Apple just released its financial results for the first quarter of its 2011 fiscal year. Apple reports that it posted record profits for the quarter at $6 billion. This train is not stopping anytime soon. As a matter of fact, when I did a Google image search for “record profits”, the first image that shows up is a picture of Steve Jobs (see below).
With the masses continuing to adopt Apple products both locally and abroad, Apple’s market share in the laptop market is growing at what seems to be an exponential rate. This is what I like to see. I witnessed the market increase first hand while I was in college. It seemed like by the time I graduated, most students in my classes had some sort of Apple laptop. Some high schools around the US are even adopting 1 to 1 laptop programs for their students to use throughout the school year. And it seems like MacBooks are the notebook of choice. My prediction is that by 2015, most schools are going to adopt a program similar to this. And with the throngs of MacBooks out there, it is inevitable that we will continue to see an increase in the laptop repair market. It’s only natural.
The most common thing to break on any line of Apple’s MacBook is the beautiful, yet fragile screen. And sending them to Apple for repair is not cheap. Over the last decade, we have developed strong relationships with our vendors and suppliers to be able to acquire the necessary screens and parts at as low of a cost as possible so we can offset the high cost of repair that other company’s offer with our discounted repair prices. And this shows in our prices.
Here is an example, if you have a later generation MacBook that needs a screen replacement, you would be looking at over $700 to get the screen replaced through Apple. We offer the same MacBook Screen Replacement Service for $170. This is just one example. We do screen replacements for all models of the MacBook including Aluminum Unibody MacBook Pro’s and MacBook Air’s. How do we do it? You just read it! If we get parts at a discounted price, we offer you the service at a discounted price. It’s as simple as that.
Additionally, iResQ is an Apple Authorized Repair Facility. This means that we can do warranty repairs on Apple notebooks. This also means that if you send your MacBook to us for repair, you WILL have an Apple Authorized Macintosh Technician performing the repair. This should give you peace of mind when deciding how you want to get your broken or cracked MacBook screen replaced. If you have any questions, feel free to give us a call at 888.447.3728. We are open Monday through Friday, 8AM-6PM and have a sales team ready to answer your call.
We hope that your Apple product doesn’t break, but if it does, there is a way to get it repaired without having to empty your bank account.
Until next time.

iPod Repair, iPhone Repair, iPad Repair, Apple Repair: From the Back Office Repair Blog is proudly powered by WordPress 3.3.2 | Entries (RSS) | Comments (RSS).