Friday, July 23rd, 2010
Hey all — Happy Friday!
I wanted to take this opportunity to talk for a sec about what we’ve been up to and to show off a nice YouTube video review.
As always, there’s a lot going on out here in our little corner of Kansas City.
I was on vacation most of last week (13th-16th) but returned just in time to see a new record broken at iResQ. Believe it or not, we received more product this week than we have so far in all of 2010. That’s quite the statement, considering we historically see a little bit of a volume drop in the dog days of Summer. Not this year! Congrats to us, and thanks to all the great customers who have sent in their products for repair. We are always here for you!
Since that’s settled… on to the next item. We found out that one of our customers made a YouTube video about their experience and wanted to share it with our avid blog readers or the first-time visitor who is considering trying us out.
The customer ordered our Matte MacBook LCD Screen Repair/Replacement and was happy with his service. He also explains that Apple did not manufacture this model of MacBook with a matte screen. He talks a little about his his experience with iResQ, so if you’re on the fence and trying to decide whether to send your precious Apple product in, you can take comfort in his words.
See the video below. Thanks to our customer, uxwbill, for putting this together. Enjoy and have a great weekend!

Thursday, July 8th, 2010
Hey all,
I hope everyone had a safe and happy 4th of July. We at iResQ are absolutely swamped with iPhones, iPods, and mostly MacBooks today. We’re pretty busy but I wanted to show everyone something real quick.
One of our recent customers blogged about his iResQ experience on a cool site called Poor Dad Tech. The blog is subtitled, “tech talk ideas for those with a lot of geek, but few bucks.” I don’t think it’s a coincidence that this person sent his Mac to us for repair.
Here’s the review: iResQ Saved My Baby – Review

Broken MacBook from Poor Dad Tech
That’s it for now, till next time!

Thursday, June 24th, 2010
***Several minutes of triumphant fanfare***
Enter iPhone 4, women and children squeal with excitement; grown men brought to tears.
I know that Steve Jobs proclaimed the iPad, “The most important product” that he has ever worked on.
But how about this iPhone 4, huh? Even through the ordering problems with Apple and AT&T (running a top-notch, fully functioning website is NOT easy folks!), the leaked iPhone drama, and the rapid-fire of early iPhone 4 defects and concerns, people are just plain buying the **** out of these phones. Myself included. Why not?
It’s the beginning of Summer. The world is green and prospering. Why not treat yourself to this new phone — especially if we buy your old one?
Brad, one of our sales reps and future featured employees, dropped by the Apple Store in Leawood, Kansas last night to check out the crowd. He encountered the usual line of Apple fans and new iPhone customers, and some of our iResQ customers were even there. Here are some pics that he snapped with his iPhone:


Happy iPhoning to all the proud new iPhone 4 owners, and if you have an accident remember who to call or click on. We already have our iPhone 4 repairs up and kicking.
Till next time,

Monday, May 10th, 2010
Hello shiny happy people. How’s your Monday treating you? It’s pretty gloomy here at iResQ thanks to a sloppy gray dripping of a storm, but that’s no reason to be down. Know why? Because several awesome things happened this weekend. First, Betty White hosted SNL much to the elation of thousands of vocal FaceBook users. And the 88 year old Golden Girl was pretty dang funny at times. Second, it was Mothers Day, of course. Did you all take care of your moms and send cards and flowers and whatnot? Shame on you if you forgot. My wife and I spent her first Mothers Day the way every new mom wants to spend it. And by mom, I mean dad. And by the way she wants to spend it, I mean sitting on the couch with the baby and watching several hours of Friday Night Lights on NetFlix. My wife is awesome.
The final reason is this: I was just introduced to a little site called xtranormal.com. Now some of you may be well familiar with this supremely entertaining internet time-waster, but if you’re not you should check it out. The whole concept is if you can type, you can make movies. It’s pre-animated characters and scenarios that you edit by adding dialogue, actions, sounds and expressions, then it renders everything for you. A quick example of the fun you can have in just five minutes:
So there you have it. Now go waste some time. And if you break your iPhone, MacBook, iPod or iPad, you can be just as excited as the flatulent Englishman. iResQ is here.

Thursday, April 15th, 2010
Hi all, and happy Thursday.
I have a special announcement for today’s blog. Remember Cassia? She was a featured employee on our site a while back. Well, tomorrow (April 16) is her 21st birthday. She’s been going on and on about it for months, so we all know how excited she is.
Cheers to Cassia and the great feat of turning 21. I hope you have a great birthday and you’d better stay out of trouble!

Ready to party
She’ll be here at work tomorrow answering phones. If you call in and get her, make sure to wish her a Happy 21st.
I also wanted to show off an article in the New York Times yesterday that mentioned iResQ’s iPhone repair service. This article marks the FIFTH time in consecutive years that they’ve mentioned our company. For you nostalgic iResQ fans, let’s take a stroll down old memory lane:
Feb. 9, 2006, back when we were still called iPodResQ — Protecting Your MP3 Player, and What to Do When You Don’t
November 8, 2007 — Don’t Throw Out Your Broken iPod, Fix It via the Web
May 1, 2008 — iPod Quandary: Fix or Replace?
Feb. 18, 2009 — Q & A: Weighing a Heavy Laptop Repair
FYI folks, you can see all these articles and more on our “As Seen On” page.
Alright, back to work. Congrats again to Cassia and everyone have a great weekend!
