Tuesday, January 20th, 2015
Many iPhone owners are reporting that they have been having Wi-Fi problems. Some of them say that they can connect, but the signal is intermittent. Others say that they can’t connect at all. In any case, it’s frustrating to deal with an iPhone that won’t connect to the Internet when you need it to. This is why we do everything we can to correct the problem.
When customers call us, we ask them to go through a series of troubleshooting steps. This includes turning the Wi-Fi off and then back on again. This can solve the issue for some people, while others continue to deal with the same troubles.
We also ask them to perform a hard reset. This is holding down the Home button and the power button until the iPhone switches off. Wait a few seconds or a minute and then turn it back on. This can solve any problems that you experience with settings. Hard resetting turns everything off and then when it restarts errors usually are corrected.
If this doesn’t help customers, the Wi-Fi issues end up usually being internal. Sometimes, drops can cause the internal antenna to break, disconnect, or just loosen. This means that our technicians will have to go into your phone and repair the antenna, or replace it with a brand new one.
It’s difficult to know if you’ll need a new antenna until the technician looks at what is going on inside of the phone, but we assure you that we will let you know the exact problem to let you know how much it would cost to fix your iPhone Wi-Fi issues. We provide free diagnostics for this reason.
So if you’re having Internet problems with your iPhone, try the troubleshooting tips we’ve provided you here. If they don’t help, see our iPhone Wi-Fi repair page for more information. You can either order that replacement, or you can order our free diagnostics if you’re not quite sure that is the issue. In either case, we’ll take good care of your phone and return it to you repaired (if you so choose after hearing the diagnosis).
We’ve been in business since 1994. We have successfully repaired many devices for customers. It’s why many of them come back to us time and time again. Turn to the best when you need the best in customer service and quality parts. We look forward to servicing your iPhone.
Image courtesy of David Castillo Dominici from FreeDigitalPhotos.net
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