Posts Tagged ‘iphone repair’

iPhone 6 and iPhone 6 Plus Touch Disease

Thursday, October 6th, 2016

iphone touch diseaseApple has recently announced a touchscreen issue with the iPhone 6 and iPhone 6 Plus. This issue is being referred to as “Touch Disease.”

When a device has touch disease, it becomes unresponsive to touch. For instance, when you go to tap on your favorite app, it will not open. No matter what you do, it will not respond to your touch.

This issue has been brought up to Apple many times, but they are hesitant to admit to the problem. Even after having a class-action lawsuit brought against them, they are not coming forward with a public acknowledgement for the faulty screens.

The touch disease issue is not one that only a couple people have experience. It’s already accounted for as much as 11 percent of Apple store repairs. This is a rate already higher than other types of repairs – yes, even cracked screens.

 How to Detect the Problem

Touch disease often starts with a gray bar across the screen. After a short time, users report the screen become unresponsive to touch. Experts believe it may have something to do with the logic board on the device. When the device is taken out of the pocket, dropped, or slightly bent in some other way, the logic board malfunctions.

Contact Apple immediately if you believe you are experiencing “touch disease.” They will fix it or replace depending on whether they are able to return it to original functioning.



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What Are Your Options for iPhone Repair?

Thursday, February 11th, 2016

When your iPhone falls or all of a sudden doesn’t work, you have several options. We would like to reveal these options, so you can make an informed decision.

Option #1:

You can trade in your iPhone for a new one. While this may excite you because you’ll end up with the latest model of iPhone, it’s probably not the most cost effective option. You will likely have to pay for the phone, or at least pay much more than you would repairing the damage on the iPhone you have that’s broken.

Option #2:

You can go to the Apple Store. You could have Apple fix it, but it’s likely it will cost you a lot more money than other options we are about to tell you about. Apple often charges more for fixing their iPhones because they know that people will usually pay more than they want to in exchange for having the brand fix their device. The only thing is that the people working on your device are just like the people who work for us. They went through training, supervision, and have repaired many iPhones, so they know what they are doing. You are paying more for the brand to fix it rather than the people.

Option #3:

You can fix it yourself, but you probably don’t want to do that. Repairing iPhones is not easy, no matter what the college kid down the street will tell you. Sure, he may be able to take the phone apart and put it back together, but what if one little thing goes wrong? That’s it for your phone. It will likely be unrepairable and then you will really have to hand over some cash to cover the cost for a replacement.

Option #4:

Trust in an iPhone repair shop that has been in business since 1994. We have certified technicians who have the knowledge, experience, and skill to repair your iPhone no matter what is wrong with it. Actually, they can fix any Apple product and Android device for a fraction of the cost of Apple and other repair places. We only use the highest quality parts too.

Give us a call or browse our site for more information on how we can save your device in less time, money, and headache then choosing these other options.


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How to Reset an iPhone or iPad to Factory Settings

Thursday, February 4th, 2016

iphone repairSome of our customers are fearful of using our services because they don’t us to steal their personal information. While we can tell you we are trustworthy and would never take your personal information, we know that’s not going to matter much to you. Instead, you probably will want to remove all of the personal information from your phone before sending it in to us.

FIRST – Back Up the Device

The first thing to do is back up all of your information. You can do this with iTunes. Hook it up with the USB and have it do the backup. This way, when you get it back from us, you will be able to just hook up your phone again to get all of your data back on your phone.

Once you’ve backed up the iPhone or iPad, you can reset it.

Resetting the Device

Without your device connected to iTunes, tap the Settings icon. You should then see “General.” Tap on “General.”

Scroll all the way down and find “Reset.”

You will probably see “Erase All Content and Settings.” Tap on that.

You will need to put in your passcode, and then confirm you want to reset your device.

The device will begin erasing all of the data.

When the device starts up again, you will see that it starts just like a brand new one. You can then send it in to us worry free that there is any personal information on it.

Restore the Device

When you receive your device back, all you have to do is hook it back up to iTunes and do a restore from back up. It won’t take too long, and you’ll be happy that you’re device is working as good as new AND you didn’t compromise your privacy.

Now that you know how to do this, go ahead and order your iPhone or iPad repair. We’re ready to fix whatever it is wrong with quickly, easily, and for a low price.

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Bring Back the Love Affair with Your Phone

Tuesday, November 10th, 2015


iphone repairHow many people consider their phone an integral part of their daily lives now? Virtually everyone with a smartphone will admit they keep it with them almost constantly and rely on it for everything including taking family pictures, maintaining their work and social schedule, talking to friends across multiple platforms, budgeting, and entertainment. Considering the multitude of ways people are using their iPhone it makes sense that they would spend a large portion of their time looking at the crystal clear images on their tiny personal assistant. This is a calming and aesthetically pleasing activity for the most part until every glance is a reminder of an accident and trying to read email is more like trying to decode ancient hieroglyphics.

Don’t let one accident ruin the enjoyment of your phone for years to come. A cracked display rarely damages the way the phone operates, only how well you are able to see and interact with the device. You may think that if you can still get it to function then it isn’t worth the cost of a new iPhone to upgrade just so you can enjoy the image quality again. You would probably be right if that was your only option or if your enjoyment of something you use so often wasn’t part of the equation.

Consider how much happier you are when you are able to see what you’re doing without having to struggle. What amount of stress is added to your day each time you try to take a picture or send an email and are unable to do so without additional effort? How frustrated do you become when attempting to relax with a game or video on your commute only to find you are unable to do so? An item that is as heavily relied upon as an iPhone should bring you pleasure. If not pleasure at the very least it shouldn’t add stress to your day.

You may think you’re stuck with a damaged phone once the screen is a kaleidoscope of cracks from being dropped one too many times. After all, a new iPhone is prohibitively expensive and that must mean repair costs would be equally expensive, right? No! Fortunately, cracked screens are so common that many can be repaired in a short period for a fraction of the cost of buying a new phone. When the screen is beyond repair, a replacement screen can be installed at far below what a new phone would cost.

Don’t feel you are stuck with the stress of a damaged iPhone screen. Have it repaired and begin to enjoy your phone again.

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4 Reasons You’re Better Off with iResQ for iPhone Repair

Tuesday, October 6th, 2015

iphone repairPeople wonder why they should iResQ rather than the local repair shop down the street all of the time. They are tempted to just swing by that place and drop their device off and pick it up in a couple of days. Sure, sounds easy enough. Is it worth it, though? Probably not.

Why You Should Choose iResQ

After you understand what we do better, you’ll know why you’re better off choosing iResQ.

#1: Excellent Customer Service

iResQ keeps you informed of your repair every step of the way. You start off with an email confirmation of your order. When we receive your device, we let you know. When we are working on your order and anything comes up that we believe you should know about, we call you. When we’re done with the repair, we email you to let you know that it’s being packaged up and sent back to you. Once it leaves our hands, you can always track the device with the tracking number.

#2: 24-Hour Turnaround

You may immediately think that since you have to ship it that the 24-hour turnaround means nothing to you. It does, though. If you choose a shipping method of overnight, one day, or two days, you will receive your device in just one additional day added to that shipping time. That means if it’s overnight, you receive it the day after tomorrow. That’s faster than some of the local places can repair your device and have it ready for you to pick up!

#3: CERTIFIED Technicians

We’ll break it to you – some of those small repair places in your community have people who have no idea how to repair an iPhone. They may be able to replace a screen if given enough time, but one false move, and the whole phone could be a brick. It’s happened, and it can happen to you.

Our technicians are trained extensively by people who know how to repair an iPhone. Once trained, they work on devices supervised by senior level trainers. It’s not until they have repair a large number of devices that they are able to do it by themselves.

#4: Quality Parts

This is something else we have to tell you – many of the small repair shops have very low quality parts. What happens when you have low quality parts? They break easily, so they don’t last as long. What that means is that you end up having to pay for another repair way before you should have to…

We ONLY use high quality parts. We know you pay for good service, so we believe that service includes good parts.

It’s obvious. iResQ gives you better service for your iPhone. Contact us now for more information on how we can repair your iPhone.

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