Posts Tagged ‘iPhone 5’

iPhone 5 Problems with Charging

Monday, November 18th, 2013

By UR3IRS (Own work) [CC-BY-SA-3.0 ( or Public domain], via Wikimedia Commons

By UR3IRS (Own work) [CC-BY-SA-3.0 ( or Public domain], via Wikimedia Commons

Many people bought the iPhone 5 because they didn’t want to deal with issues of an aging iPhone 4S. Some of them were greeted with a problem that made them pretty aggravated because they couldn’t charge the phone’s battery completely.

When these people plug in the charger that came with the device, the phone would not charge. It was as if there was nothing plugged in. Sometimes, these people could wiggle the charger and it would start charging. It wasn’t too long before it would quit charging though.

There are reports of people tying rubber bands around the phone to keep the charger in one specific place to keep it charging until the battery was full. This seems like a lot of trouble to go through with a new phone.

Some people have said they went to Apple asking them to fix it, and they simply turned them away saying there was nothing wrong. Others told them they would need to pay for a battery replacement.

At iResQ, we want to make sure you can troubleshoot your phone fully before having to send it in for a repair. The following are some of the ways to determine if you need a battery replacement for an iPhone 5 or a dock connector (lightning connector) replacement.

  • Ask a friend if you can borrow his or her charger. Try to use it to see if that will work. If it will, it’s just a faulty charger, so all you need is to buy yourself a new one.
  • Look inside of dock connector. Do you see a part of the charger in it, specifically the pins from the charger? You’ll need a dock connector (lightning connector) replacement if so because there’s no way to remove the broken off part.
  • If the dock connector (lightning connector) is loose, you’ll need to replace it because it has become disconnected.
  • If you plug it in, and it seems as though it is charging (indicator shows charging), but the battery doesn’t charge completely, it’s likely you need a battery replacement.

Basically, if you use a different charger and it works, you don’t need a repair. If it doesn’t work, you do need a repair.

We have very affordable prices to help you with getting your iPhone 5 back to good working order. See them here:

iPhone 5 Battery Replacement Service

iPhone 5 Headphone Jack and Lightning Connector Repair

Our turnaround time is fast. We’ll repair your iPhone 5 as soon as we receive it and send it back the same day. The time it takes to get to you depends on the shipping method you prefer.

Contact us for more information at 888-447-3728.

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April Madness

Thursday, April 4th, 2013

Well, friends. It’s been an eventful few weeks here in Olathe, Kansas. Business is booming as usual, everyone is going crazy for the NCAA tournament and our annual office pool, and we’re bringing on several new techs to keep up with the workload from our loyal customer base. Stay tuned to meet the newbies. We’re following all the Apple product development rumors for you, and it’s looking more and more likely that a new iPhone or two will be at least announced if not available on shelves by summer 2013. We may, as the rumors have been suggesting, see a cheaper model made from alternative materials, or it may just be the yearly processor and feature upgrade in the form of a 5S. In the mean time, if you drop your iPhone 5, or for that matter your MacBook Pro, iPod or iPad, we’re here to help.

And for you particularly fanatical Apple nuts, you’ll be pleased to know a second Steve Jobs biopic has been green lighted, and in fact will beat the Kutcher film to the small screen. The interweb screen, that is. Before Jobs is released later this year, check out the self-proclaimed FiRST movie about Steve Jobs at Funny or Die, “iSteve”. Here’s a teaser:

iSteve Exclusive Teaser Trailer from iSteve

Have a great week, everyone.

Written by Eric

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Apple coming at you at 242MPH

Thursday, September 27th, 2012

The wake of the iPhone 5 announcement and release is starting to settle down, and it’s back to business as usual for the Apple consumer. Love the new product, show off the new product to all your jealous friends, get tired of the new product and anticipate next year’s new product. Rinse, repeat. A few techs here at iResQ went ahead and ordered the iPhone 5 and it’s actually pretty great- if you haven’t had a chance to get your hands on one, find a cooler friend who pre-ordered, or go down to your local Apple store and fiddle around to your heart’s content. And we’re loaded up with parts with more coming in all the time, so if you are unlucky enough to drop it on concrete or in the pool, call us up. iPhone 5 diagnostics are available now with a whole slew of flat-rate repairs coming soon!

Have you heard the discussion about Apple looking into carbon fiber construction materials? I don’t know how much truth to lend to the rumors, but the combination of lightness and resilience would be great for consumers. That’s assuming Apple could keep costs down, which is a big question mark. Still, they could make the fastest, most fuel-efficient notebooks on the planet. Your boring old MacBook Pro would go from this:


to this:


Ok, not quite. But one can dream. Of Koenigseggs. Have a good week, everyone.

Written by Eric

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iPhone 5 has landed

Wednesday, September 12th, 2012

The new iPhone is here! The new iPhone is here! As most of you probably know from following the slew of technoblog updates and watching the Jony Ive video the iPhone 5 was officially launched by Apple today during Tim Cook’s keynote speech. Here are the highlights in case you missed it:

Larger hi-resolution display! For the first time since the iPhone’s initial launch the Apple design team has increased the size of the display to four inches. It’s now taller for increased iOS content space, or wider for watching video. It’s still the prettiest display available on a phone.

Increased data speeds! I know, I know. LTE isn’t exactly new by this point and the iPhone 4S probably should have had it integrated already, but it’s nice to see Apple delivering where consumers were demanding it. Also, WiFi is going to attain 802.11n speeds of up to 150Mbps.

A6 Chip! Super fast processing, up to twice as fast as its predecessor according to Apple. Moving on.

8 Megapixel camera and Panorama! Check out the photos for yourself.

Maps! Siri! iOS 6! The maps look good, and I can’t wait to play around with the new iOS. I’m sure we’ll be hearing more over the next few weeks about how smoothly the new software works with the new design. And if people are really as bothered by the new dock connector as was expected. So long, 30 pins.

If you haven’t watched the keynote, check it out soon when Apple posts the whole thing. Have a great week everyone, and get yourself in line for the new toy.

Written by Eric

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More iPhone 5 Repair Parts

Tuesday, August 28th, 2012

Hey all, welcome back.

We have continued to assemble some “iPhone 5” parts as they trickle in. So far what we have appears to all fit together.

To keep up with more updates on the New iPhone and other Apple news, be sure to like iResQ on Facebook, or follow iResQ on Twitter.



Let’s get to it…

In the top left corner, you can see the vibrate motor installed. We aren’t sure if this is installed correctly or not, as it was aligned vertically in the iPhone 4 and 4S models. The motor does seem to fit and makes full contact in this configuration.
You will notice we have also added the volume buttons, vibrate/silent switch, and of course the accompanying ribbon cables. We have also added the iPhone 5 camera in the upper right corner, but again we are unsure if this is the correct placement.

This is simply the SIM tray which also fits well into the casing that we have.

Here is a view of the external appearance with the vibrate/silent switch and volume buttons. Pretty similar to previous iPhone models.

Here you can see the back facing camera resting inside our casing. It should be noted that there is a flash attached to this camera but we are unsure how it fits into the casing as there may be a part missing that we do not yet have.

This is simply a zoomed out view of the same camera inside the casing.

Here you can see that the SIM tray is smaller than previous models. The iPhone 4/4S SIM card shown in this photo will not fit into the new SIM tray.

Repair services for the new iPhone can be found here when the time comes. That’s it for now. stay tuned, we’ll have more pictures up shortly.

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