Thursday, June 24th, 2010
***Several minutes of triumphant fanfare***
Enter iPhone 4, women and children squeal with excitement; grown men brought to tears.
I know that Steve Jobs proclaimed the iPad, “The most important product” that he has ever worked on.
But how about this iPhone 4, huh? Even through the ordering problems with Apple and AT&T (running a top-notch, fully functioning website is NOT easy folks!), the leaked iPhone drama, and the rapid-fire of early iPhone 4 defects and concerns, people are just plain buying the **** out of these phones. Myself included. Why not?
It’s the beginning of Summer. The world is green and prospering. Why not treat yourself to this new phone — especially if we buy your old one?
Brad, one of our sales reps and future featured employees, dropped by the Apple Store in Leawood, Kansas last night to check out the crowd. He encountered the usual line of Apple fans and new iPhone customers, and some of our iResQ customers were even there. Here are some pics that he snapped with his iPhone:


Happy iPhoning to all the proud new iPhone 4 owners, and if you have an accident remember who to call or click on. We already have our iPhone 4 repairs up and kicking.
Till next time,

Tuesday, June 8th, 2010
There’s not much for me to say here. Just take a look at this iPad that was sent to us for one of our Free iPad Diagnostic Services. Of all the iPads we have repaired since its release, nothing even comes close to the damage inflicted on this iPad. It looks like it was put on the racetrack here at Kansas Speedway and left there for an entire race! Ouch.
Luckily, after a thorough examination to determine what needs to be replaced in the iPad, one of our iPad techs was able to repair the device. We had to replace the digitizer, lcd, and backplate. Of course, this was all done within 24 hours once we received an approval on our ultra-low repair price (this was the 32GB version so the replacement price would have been $599 plus tax). The owner even allowed us to take a couple of pictures and blog about the repair. Now it looks good as new. Just take a look at repaired product below.
We are proud to show you that we can take an iPad that is in such a horrible condition and restore it to look good as new for much cheaper than it would cost to buy another iPad outright. Take a look at our iPad Repair Services to find the repair you need. And as always, while you’re here, you should check out our other repair services: iPod Repair, iPhone Repair, Apple Notebook Repair, and Sony PSP Repair. Right on.
(Edit June 14, 2010)
After repairing this iPad and sending it back to the customer, we decided to give him a call to check in and see how things were going. And guess what! He told us the whole story behind this busted iPad and encouraged us to share it with the world!! So how did this iPad get broken? I figured the best way to tell this story is…..by telling a story!! Here goes:
This is a story of a man, his wife, and an iPad.
This couple took a trip down to Cabo San Lucas in Mexico, and the husband, addicted to his iPad, brings it with him.
After a few nights of fun, the wife gets ticked off that her husband is constantly using the iPad. After a few, no a lot of drinks, the wife is finally fed up with her husband and begins to smash the iPad on the ceramic tile floor repeatedly then begins to jump on it over and over and over while the husband is out. Little does the husband know when he walks into the room that this is going on. Oh the horror. His wife, clearly ticked off and inebriated just destroyed his pride and joy!
Here’s the kicker, later on that night the wife decides that she wants to play with the iPad and is upset at herself because of what she just did. Oh the bitter irony.
And so the story is told. Folks, there is a lesson behind this. If your loving spouse is fed up with the amount of time you spend on the iPad, never leave it alone with them!!
So, in my friend Eric’s words, HUZAH!!!!
Till next time,

Tuesday, May 18th, 2010
You know, Apple has been under a fair amount of scrutiny lately, what with three lost/stolen iPhone prototypes, the ensuing legal action and the refusal to open iPad and iPhone OS to Flash developers. Now I’m no Jobs worshipper; I’ve agreed with a lot of things he’s done and rooted for his prolific genius, but I’ve also raised a skeptical eyebrow at his ox-like stubbornness. The thing is (and I can only speculate), once you’ve built a company, been forcibly removed from leadership, started other extremely successful companies while watching your baby be run into the ground by a CEO who apparently knows nothing about the technology industry, and been asked to return again only to pull the brand out of the ashes and turn it into the industry-leading innovator of portable consumer devices, you’re probably somewhat inclined to tighten your grip. So I may not agree with the way he practically refused to budge from the captain’s chair even through illness when a competing CEO more graciously and subtly handed his company over to a crazy, sweaty successor, but I get it. That’s how the little guy grew up and started setting the pace for everyone else. But Jobs has always taken extra steps toward understanding and shaping the consumer experience. Which brings me to this week’s news.
I’m not usually a big fan of tech geeks sharing their opinions on blogs (oh the irony), but I read a Gawker article this morning that intrigued me, more for the nature of the content and Steve Jobs’ personal response than for what author Ryan Tate had to say. Actually, Tate kind of came off a little whiny and sophomoric. But, that’s what the freedom of the internet affords us. A public forum for our opinions, take or leave them. Anyway, due to some abrasive language on Tate’s part I’m not going to post the whole exchange or link to it, but here’s the idea: Tate took issue with Apple’s self-proclaimed “revolution” that the iPad has already become. So, angry about Apple’s non-compliance with Adobe and Flash and the apparently non-revolutionary implications of that decision, he did what any reasonable figure in the technoblog world would do. He emailed Steve Jobs. And Steve Jobs emailed back. And then there was more emailing with increasingly more agitated tone. Tate began, “If Dylan was 20 today, how would he feel about your company? Would he think the iPad had the faintest thing to do with ‘revolution?’ Revolutions are about freedom.” Yep. And the corporations sit there in their… in their corporation buildings, and… and, and see, they’re all corporation-y. And they make money.
Here’s the deal- I’m an Apple Certified Technician, but it’s not like I’m on the payroll or getting kickbacks for supporting them. And they don’t need me to defend them by any means. But seriously, Steve Jobs has turned that company into one of the more socially and environmentally responsible large companies in the world right now. But it’s still a company. And companies make money, or they cease to be companies. After much heated discourse and accusations of Apple making themselves moral policeman, Jobs responded with a fair amount of poise and sincerity. “It’s not about freedom, its about Apple trying to do the right thing for their users,” he said. “Users, developers and publishers can do whatever they like- they don’t have to buy or develop or publish on iPads if they don’t want to. This seems like its your issue, not theirs.” Well said, Mr. CEO. It’s nice to hear someone who is actually in a relevant position have such a firm grasp on the reality of the issue. Would it be nice if I could use Flash and Adobe on my iPhone? Yes. Do I completely understand why Apple is choosing not to allow development in those formats? Also yes. And ultimately it’s his decision and he’s created enough good things that I’m not going to complain. But we can also choose not to lap it up.
Whew, that felt a little long winded. Thanks for sticking with me. Feel free to check out the full Gawker post and weigh in if you want. And if you, like the author, are so angered by your iPad’s inability to use Flash that you smash it on the ground, we have a revolution of an iPad repair service to make things right again. Peaces.

Monday, May 10th, 2010
Hello shiny happy people. How’s your Monday treating you? It’s pretty gloomy here at iResQ thanks to a sloppy gray dripping of a storm, but that’s no reason to be down. Know why? Because several awesome things happened this weekend. First, Betty White hosted SNL much to the elation of thousands of vocal FaceBook users. And the 88 year old Golden Girl was pretty dang funny at times. Second, it was Mothers Day, of course. Did you all take care of your moms and send cards and flowers and whatnot? Shame on you if you forgot. My wife and I spent her first Mothers Day the way every new mom wants to spend it. And by mom, I mean dad. And by the way she wants to spend it, I mean sitting on the couch with the baby and watching several hours of Friday Night Lights on NetFlix. My wife is awesome.
The final reason is this: I was just introduced to a little site called xtranormal.com. Now some of you may be well familiar with this supremely entertaining internet time-waster, but if you’re not you should check it out. The whole concept is if you can type, you can make movies. It’s pre-animated characters and scenarios that you edit by adding dialogue, actions, sounds and expressions, then it renders everything for you. A quick example of the fun you can have in just five minutes:
So there you have it. Now go waste some time. And if you break your iPhone, MacBook, iPod or iPad, you can be just as excited as the flatulent Englishman. iResQ is here.

Tuesday, March 23rd, 2010
Good morning, and many salutations! A few exciting things happening around these parts. First, the Kansas State Wildcats are making their first Sweet 16 appearance since 1988. Huzzah. Things are a little bitter around here since iResQ is fully stocked with KU and Mizzou fans. More importantly- iResQ is now offering 1TB hard drive upgrades for the aluminum UniBody MacBook and UniBody MacBook Pro. If you’ve been syphoning off your movies and music to external drives or burning all your documents to DVDs, worry no longer. Now you can have your space and eat it to, so to speak. Check it out:

Dang, that’s a lot of space. And if you’re running Snow Leopard, it will actually read as 1000GB, unlike previous operating systems that assumed 1MB = 1024KB. Remember when it was unfathomable that anyone would use a whole gigabyte of storage? When I was nine my dad brought our first PC home and I was astounded at the 40MB of memory and the 133MHz processor. And with that processing force I played Pong and Number Munchers for hours. Wow.

Still anxiously awaiting the delivery of your iPad? Try this to pass the time- whenever you send an email to a friend or coworker, sign it “Sent from my iPad.” I’ve had a few of my friends start raving jealously, which is always fun. Patience, Apple fans. It’s almost here.
