Thursday, February 4th, 2016
Some of our customers are fearful of using our services because they don’t us to steal their personal information. While we can tell you we are trustworthy and would never take your personal information, we know that’s not going to matter much to you. Instead, you probably will want to remove all of the personal information from your phone before sending it in to us.
The first thing to do is back up all of your information. You can do this with iTunes. Hook it up with the USB and have it do the backup. This way, when you get it back from us, you will be able to just hook up your phone again to get all of your data back on your phone.
Once you’ve backed up the iPhone or iPad, you can reset it.
Without your device connected to iTunes, tap the Settings icon. You should then see “General.” Tap on “General.”
Scroll all the way down and find “Reset.”
You will probably see “Erase All Content and Settings.” Tap on that.
You will need to put in your passcode, and then confirm you want to reset your device.
The device will begin erasing all of the data.
When the device starts up again, you will see that it starts just like a brand new one. You can then send it in to us worry free that there is any personal information on it.
When you receive your device back, all you have to do is hook it back up to iTunes and do a restore from back up. It won’t take too long, and you’ll be happy that you’re device is working as good as new AND you didn’t compromise your privacy.
Now that you know how to do this, go ahead and order your iPhone or iPad repair. We’re ready to fix whatever it is wrong with quickly, easily, and for a low price.
Tuesday, January 12th, 2016
Having insurance on a high dollar piece of equipment makes sense. You want to ensure you can have it fixed without paying top dollar, if something happens to it.
However, is it the best investment of your money?
We say NO.
Have you ever thought about how much money you are sinking into insurance each year? Go ahead and figure it out…we will wait.
If you did it, you’ll see you’re spending THOUSANDS of dollars on the insurance.
How many of those iPads are actually needing service?
Unless your employees are highly irresponsible, it’s unlikely you’re spending a lot of money on repairs. You may only send out a few over the year, if that.
The ones you do send out to be repaired, you probably need to pay a deductible. Maybe a hundred….or two hundred dollars – right?
SO – not only are you paying thousands of dollars a year on insurance, but you’re still paying hundreds of dollars in deductibles.
That’s a lot of money you’re wasting.
Why? You could cut out the insurance, pay for the repairs outright through iResQ, and still end up spending WAY less money than you would with insurance.
iResQ has qualified technicians fixing iPad every single day. Most repairs only take 24 hours with our techs since they are so skilled and knowledgeable.
What’s even better is the cost of the repairs is affordable. For just a couple hundred dollars, you can have a screen replaced. Yes, for about the same amount of money you spent on the deductible, you can have the screen replaced and you don’t have to pay the insurance premiums you’re paying now.
See how you’re saving money?
Intrigued? Good, we hoped you would be – contact iResQ right now. We have a business representative waiting to speak with you about your iPads. We can give you all of the details needed to help you set up an account with us. It only takes a few minutes of your time, and since time is money, this call will be one that is well worth it.
Wednesday, November 18th, 2015
Some of you out there have an older iPad. It’s the iPad that first came out, and while it still works okay, you are thinking of getting a new one – perhaps for Christmas.
We want to save you some money.
You do not have to buy a new iPad.
While the new iPad Air has a lot of the bells and whistles that you don’t have now, it’s likely you wouldn’t really notice much of a difference. Really, you can do just as much on your current iPad as you could do on a new one, unless you are finding you need more storage.
What does this mean?
You can keep your iPad and save your money to buy something you would appreciate more.
Even if you have something wrong with your iPad, we still recommend that you keep it. Let us know what is going on with it. With our free diagnostics service for iPads, we can help you greatly with keeping your iPad going for longer. Our certified techs can figure out what is wrong with it and then let you know how much it will be to fix. Yes, it can even be fixed if there is water damage.
If you know what’s wrong with your iPad, just send it into us. We’ll take care of it to make it function and look as good as new. Our certified techs know exactly what to do as soon as they receive your order. That’s why they can get it done within 24 hours.
So instead of wasting your money, just keep the iPad you already have by getting it repaired with iResQ. You’ll be so happy you did when you find something else that you really want.
Thursday, April 23rd, 2015
Many people will wait weeks or even months before they decide to repair their device. This goes for iPads, tablets, smartphones, and iPhones. While the reasoning makes sense, the device still works when there’s a function that working or there’s a crack on it, but the risk is not worth it.
When you continue to use your device after it’s not working right, you risk something else not working because of that. Most of the functions in a device work together to enable you to do what you need to do. When one doesn’t work, another function may have to work harder or ineffectively.
For example, when you have water damage. Your speaker may go out, but what you don’t see is that the water has hit other mechanisms. At first, everything works fine, but after a while, you find that your Home button may not work, and then the touchscreen. As you can see, the problem just exacerbates.
The same thing happens with cracked screens. At first, a simple cracked screen may only mean a simple digitizer replacement, but after a while and more damage to the device, the LCD needs to be replaced.
What this all boils down to is that the longer you wait, the more damage occurs, and then the more money you have to pay to get it fixed. Instead of causing your device more damage and having to pay more for a repair, just get it fixed when it has one problem. It may seem inconvenient, but you’ll be glad you did.
Call us or find the repair you need here. We have a fast turnaround time, use quality parts, and have affordable prices. We’ll help you get the repairs you need, so you can protect your device from any further damage.
Thursday, February 12th, 2015
Many people are surprised to find out that iResQ is able to repair their device within 24 hours. While some people may think that means that we rush through the repair, which is not the case at all. We just know that you want your device fixed as soon as possible, and we have equipped our facility with the people and tools we need to make that happen. Learn a little more about how we repair your iPod, iPad, and iPhone with 24 hours here.
When someone who doesn’t know how to repair a device opens up an iPhone, iPod, or iPad, it’s likely the person will be very careful and slow. Deciding what to do, how to do it, and being afraid of breaking something else in the process can slow down the repair. This is a scary situation, which is why we make sure our technicians know exactly what they are doing.
Most of the technicians we hire already have experience working on mobile devices. We then train them here to work on all of the devices we offer services for. We hire and train as many technicians as we need to keep with the demand for our services because that is the way that we can get repair done within 24 hours.
Think about it: If we have 10 trained and experienced technicians working on devices, and they can get one done in around an hour, that means that they can get about 60 devices done in 24 hours. That’s a lot of repairs! If we had more than that number of orders, we would have more technicians. We are always adjusted the number of technicians we have because of that reason.
Of course, some repairs take longer than others, and that’s okay. We do take as much time as needed when it comes to repairs. If that means some of us have to stay late that day to finish up, so be it. What matters is that the customers’ get their devices in the time they expect.
At iResQ, our customers’ satisfaction is our number one priority. If ever needed more time with your repair, you would know and have an explanation. Sometimes additional parts are needed or some other issues may occur (i.e. weather), but we will always be open and honest with you about the progress.
Visit our entire line of iPhone, iPod, iPad repair services here.
Formerly known as ipodresq, macresq, powerbookresq. iResQ is pronounced "irescue" or "i rescue"
*Information on our 24-hour policy is located in our FAQ section.
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