Thursday, February 12th, 2015
Many people are surprised to find out that iResQ is able to repair their device within 24 hours. While some people may think that means that we rush through the repair, which is not the case at all. We just know that you want your device fixed as soon as possible, and we have equipped our facility with the people and tools we need to make that happen. Learn a little more about how we repair your iPod, iPad, and iPhone with 24 hours here.
When someone who doesn’t know how to repair a device opens up an iPhone, iPod, or iPad, it’s likely the person will be very careful and slow. Deciding what to do, how to do it, and being afraid of breaking something else in the process can slow down the repair. This is a scary situation, which is why we make sure our technicians know exactly what they are doing.
Most of the technicians we hire already have experience working on mobile devices. We then train them here to work on all of the devices we offer services for. We hire and train as many technicians as we need to keep with the demand for our services because that is the way that we can get repair done within 24 hours.
Think about it: If we have 10 trained and experienced technicians working on devices, and they can get one done in around an hour, that means that they can get about 60 devices done in 24 hours. That’s a lot of repairs! If we had more than that number of orders, we would have more technicians. We are always adjusted the number of technicians we have because of that reason.
Of course, some repairs take longer than others, and that’s okay. We do take as much time as needed when it comes to repairs. If that means some of us have to stay late that day to finish up, so be it. What matters is that the customers’ get their devices in the time they expect.
At iResQ, our customers’ satisfaction is our number one priority. If ever needed more time with your repair, you would know and have an explanation. Sometimes additional parts are needed or some other issues may occur (i.e. weather), but we will always be open and honest with you about the progress.
Visit our entire line of iPhone, iPod, iPad repair services here.
Wednesday, October 30th, 2013
At iResQ, it doesn’t take Halloween for us to hear some frightening horror stories. Of course, most of our nightmarish tales are about the devastating drops of iPhones, iPads, iPods, and Macs, but they are bone chilling.
We’ve collected our best iPhone horror stories for you and put them all here. We wish you a Happy Halloween full of fun, fright and tons of treats.
Taking your iPhone into the bathroom stall? You better think again. This man dropped his iPhone into the toilet AND flushed it. Find out what happened to it. You can read the whole story here:
iPod Nano users love their devices, so they take it everywhere they go. Since it’s so small, it can conveniently fit into the pocket of a pair of jeans. In a haste, one customer threw his jeans into the washer without thinking about his precious Nano. When he retrieved it, the Nano had been through quite a tumultuous and near death experience.
Read about it here: iPod Nano Water Damage: Don’t Wash Your iPod Nano
Throw the iPad in the bag and the soy sauce too. Wait, what? That’s what one customer did, and when she arrived at the lake, she screamed in fright. The soy sauce exploded all over the iPad. Take a minute to read what happened to her iPad when we received it. It made us crave Chinese food by the time we were done with this iPad repair.
Here’s the horror story: iPad Dock Connector Repair: The Soy Sauce Story
Do you have one to share? We would love to hear it. In the comments, tell us your Apple product horror story. There’s no better time than on Halloween!
Tuesday, September 10th, 2013
Technology has become a large part of healthcare over the last few years. Many medical facilities have embraced the power of iPads, tablets and electronic medical records, while others are clinging to paper for as long as possible. Unfortunately, those not letting go of paper easily will be made to in the coming year. With the passing of Patient Protection and Affordable Care Act (PPACA), healthcare facilities will need to start using electronic medical records. The mandate will go into effect in 2014.
The reason why some medical care centers aren’t quick to switch to an electronic medical records system is that they fear patient privacy will be compromised. Luckily, with the advancement of the PPACA, many companies have created programs to ensure that patient files are hacker proof. They are also offering services to monitor the systems to ensure they are protected from threats to security.
The other concern about electronic medical records is the cost. It’s not cheap to convert paper charts to electronic ones. It can also be a budget buster to keep up software, so it’s stable and secure.
The government understands the demands the new PPACA puts on the healthcare system, so they are offering an incentive. Medical care centers that implement EMR technology may be eligible to receive $44,000. In addition to the incentive program, Health Professional Shortage Area (HPSA) medical care centers may be able to receive additional compensation.
Once hospitals and doctor’s office implement new electronic records, they will likely use iPads and tablets. This can come along with additional costs over the years. Helping patients and carrying a device can lead to accidental dropping. Dropping a device can lead to cracked screens, damaged internal parts, and more. The cost to have it repaired can be cumbersome to a medical care center’s budget. That is unless they turn to an affordable iPad repair facility like iResQ.
At iResQ, we provide exceptional iPad repair services to hospitals across the country. Hospitals can send their devices in to us for a quick, low cost repair. We provide free diagnostics in case of unknown iPad problems.
To learn about how we can help you with the iPads at your medical care center, contact us today at 1-888-447-3728.
Tuesday, February 26th, 2013
Hey folks. If you called in on Tuesday, February 26 you may have wondered why one of our wonderful customer service representatives wasn’t available to take your call. Unfortunately for the second time ever, iResQ has had to close up for a day due to severe winter weather. But that doesn’t mean we’ve gone anywhere- we’re continuing to take orders placed online and will be back to help you tomorrow when the plows clear the foot and a half of snow and ice that’s falling on top of last Thursday’s foot and a half of snow and ice that still hasn’t gone anywhere. It’s kind of serene when you look at it in one small picture, but it’s pretty nasty when you’re under it:
For those of you in warm sunny climates, enjoy the weather. For those in the midwest who are buried, hunker down and get cozy. We’ll be back in no time for more of the MacBook, iPod, iPhone and iPad repairs you’ve come to depend on. Take care.
Monday, July 16th, 2012
Greetings all. This is your very own Apple rumor monger, Keith! Ok maybe I’m not a rumor monger, but I do like to talk about new Apple products that have yet to be released (or announced for that matter). Around here, we don’t just talk about iPad repairs, we talk everything Apple. The topic of today’s blog: the Mini iPad.
Let’s start by talking about what we currently know about the purported “iPad Mini”. With Bloomberg, the Wall Street Journal, and the New York times reporting that Apple has plans to release a smaller iPad (between 7-8 inches) later this year, it seems like the possibility of this happening is greater than ever. Despite Steve Jobs himself throwing out the idea of having Apple release a smaller tablet, consumers seem to be clamoring for such a device from Apple. For those who simply can not justify spending a minimum of $499 on a new iPad, the prospect of seeing a cheaper iPad on the market is exciting despite the iPad having a significantly smaller form factor.
If you don’t currently own an iPad, why not? I can only answer for myself: it’s simply too expensive for what I would use it for. The convenience of using an iPad for web browsing is great. I would rather use an iPad than my trusty old MacBook to browse the interwebs, but $499 plus tax is too high a cost to justify putting my MacBook aside in favor of an iPad. With a seemingly high barrier to entry, the iPad seems to shoot itself in the foot. But if you think about it, Apple’s products have historically been expensive. It’s known that when you purchase an Apple product you will be paying substantially more money in trade for a more reliable, sexy, and superior operating system (yep, I said superior but that’s just my humble opinion). That’s what makes Apple the company that they are. High cost = better quality.
I myself would say that if Apple were to release a smaller, cheaper iPad this year, I’m in. An iPad for $299? Yes sir! Sign me up. If Apple does do this, this would be the biggest step in invading the homes and businesses around the world since the introduction of the iPod. Apple’s stock is already pricey, but if you have the money to invest, I urge you, put your money on Apple before they release the Mini iPad.
Whether you own a new iPad, an iPad 2, or an original iPad, you know where to go to get it fixed if harm should befall your lovely device. iPad repair is one of our many specialties. And believe you me, when the iPad Mini comes out, we will be the first to offer repairs on it.
Formerly known as ipodresq, macresq, powerbookresq. iResQ is pronounced "irescue" or "i rescue"
*Information on our 24-hour policy is located in our FAQ section.
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