Tuesday, February 26th, 2013
Hey folks. If you called in on Tuesday, February 26 you may have wondered why one of our wonderful customer service representatives wasn’t available to take your call. Unfortunately for the second time ever, iResQ has had to close up for a day due to severe winter weather. But that doesn’t mean we’ve gone anywhere- we’re continuing to take orders placed online and will be back to help you tomorrow when the plows clear the foot and a half of snow and ice that’s falling on top of last Thursday’s foot and a half of snow and ice that still hasn’t gone anywhere. It’s kind of serene when you look at it in one small picture, but it’s pretty nasty when you’re under it:
For those of you in warm sunny climates, enjoy the weather. For those in the midwest who are buried, hunker down and get cozy. We’ll be back in no time for more of the MacBook, iPod, iPhone and iPad repairs you’ve come to depend on. Take care.

Monday, July 16th, 2012
Greetings all. This is your very own Apple rumor monger, Keith! Ok maybe I’m not a rumor monger, but I do like to talk about new Apple products that have yet to be released (or announced for that matter). Around here, we don’t just talk about iPad repairs, we talk everything Apple. The topic of today’s blog: the Mini iPad.
Let’s start by talking about what we currently know about the purported “iPad Mini”. With Bloomberg, the Wall Street Journal, and the New York times reporting that Apple has plans to release a smaller iPad (between 7-8 inches) later this year, it seems like the possibility of this happening is greater than ever. Despite Steve Jobs himself throwing out the idea of having Apple release a smaller tablet, consumers seem to be clamoring for such a device from Apple. For those who simply can not justify spending a minimum of $499 on a new iPad, the prospect of seeing a cheaper iPad on the market is exciting despite the iPad having a significantly smaller form factor.
If you don’t currently own an iPad, why not? I can only answer for myself: it’s simply too expensive for what I would use it for. The convenience of using an iPad for web browsing is great. I would rather use an iPad than my trusty old MacBook to browse the interwebs, but $499 plus tax is too high a cost to justify putting my MacBook aside in favor of an iPad. With a seemingly high barrier to entry, the iPad seems to shoot itself in the foot. But if you think about it, Apple’s products have historically been expensive. It’s known that when you purchase an Apple product you will be paying substantially more money in trade for a more reliable, sexy, and superior operating system (yep, I said superior but that’s just my humble opinion). That’s what makes Apple the company that they are. High cost = better quality.
I myself would say that if Apple were to release a smaller, cheaper iPad this year, I’m in. An iPad for $299? Yes sir! Sign me up. If Apple does do this, this would be the biggest step in invading the homes and businesses around the world since the introduction of the iPod. Apple’s stock is already pricey, but if you have the money to invest, I urge you, put your money on Apple before they release the Mini iPad.
Whether you own a new iPad, an iPad 2, or an original iPad, you know where to go to get it fixed if harm should befall your lovely device. iPad repair is one of our many specialties. And believe you me, when the iPad Mini comes out, we will be the first to offer repairs on it.

Thursday, April 12th, 2012
Earlier today I stumbled across a very interesting video about how iPads are manufactured from Rob Schmitz of the public radio show Marketplace. This video offers us a little insight as to how our prized devices are manufactured. Not long enough to go into too much detail, the video shows us just enough to get the gist of how our iPads are made. It’s no surprise that many workers are flocking to the Foxconn factories in search for a coveted position amongst the assembly line ranks. The job offers relatively high pay compared to other manufacturing facilities in China as explained in the video. The amenities provided (such as athletic complexes) also show us how this company is trying to accomodate its employees.
In time where Apple is getting flak for how their manufacturers treat their workers, it is nice to finally be able to see footage inside the factory. There is actually a lot more human interaction in building these devices than I previously thought. What are your thoughts on the video?

Tuesday, April 10th, 2012
It’s easy to fall into the same routine with Apple products. It goes something like this: Buy one. Love it and use it to death. A few months later read about the “next generation” of said device. Mull over various rumors about it. Watch the keynote. Salivate. Order one. Rinse. Repeat.
Just a month ago it was all about the new iPad. Last fall it was the iPhone 4S. What’s next? I have already read rumors about the iPod Touch receiving a much needed re-vamp. Who wouldn’t like to see that? Here is what I want to see, the next generation iPod Nano have wifi support with iTunes so I can stream some podcasts while I’m out and about. All that aside, here is what many are expecting: a new revision of the MacBook Pro.
Albeit not as high profile as the iPhone, iPod, or even the iPad, this is big news among the Apple devoted community. Schools and colleges in particular are going to be highly affected by the introduction of the newest MacBook Pro. Current rumors regarding MacBook Pro shortages are sure to trigger talk throughout the ranks. And what can we expect in this new MacBook Pro other than the typical bump in processor speed? I wouldn’t expect anything quite as huge as a radical redesign or Apple doing the unexpected and completely discontinuing its line of MacBook Pros in an effort to push the Macbook Air line. What I do expect is a slightly slimmer, thinner form factor.
If I was a prospective college student all over again and had the chance to get a brand new laptop, I’d definitely be excited.

Friday, March 30th, 2012
I just wanted to drop a line real quick to mention some happenings here at iResQ. It’s the end of the month and we are proud to say that this has been a great month all around for us. iPad repairs and iPhone repairs dominated the tech room throughout the month. I just want to congratulate all of our techs for putting their time in and learning the ins and outs of the 3rd generation iPad in record time. Each of our techs went above and beyond by taking on such a massive amount of new iPad repairs. We were all surprised at the amount of new iPads that came in for repair as early as the day after its release. And guess what…there is a steady stream of them still coming in as we speak.
Meanwhile, in our iPhone repair labs our iPhone techs have been busy beavers themselves. Now that the iPhone 4 and iPhone 4S have been around a while, we are seeing a lot of them show their age as batteries on these devices are now beginning to show signs of wear. iPhone 4 battery replacements as well as iPhone 4S battery replacements have been a really popular repair this month while iPhone 4 screen replacements and iPhone 4S screen replacements continue to be our most popular iPhone repair with glass backplate repair for the iPhone 4 and iPhone 4S coming in a close second.
MacBook and MacBook Pro repairs have always been a staple for us and we have a killer deal coming to you later from our MacBook Pro repair department so hang tight.
Last, but certainly not least I want to touch on iPod repairs. It shouldn’t be a surprise, but we see more iPod Touchs come in for repair than any other model of the iPod. In particular, we are seeing more 4th Gen iPod Touchs coming in. It’s been like this for quite a while now but March has proven this more than ever. iPod Touch screen repairs are definitely the most common repair we see. Our iPod Department Manager, Bryan Moeller shows you why in this video:
http://youtu.be/xW4VHjXE9xU
Talk to you next week!

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