Thursday, April 12th, 2012
Earlier today I stumbled across a very interesting video about how iPads are manufactured from Rob Schmitz of the public radio show Marketplace. This video offers us a little insight as to how our prized devices are manufactured. Not long enough to go into too much detail, the video shows us just enough to get the gist of how our iPads are made. It’s no surprise that many workers are flocking to the Foxconn factories in search for a coveted position amongst the assembly line ranks. The job offers relatively high pay compared to other manufacturing facilities in China as explained in the video. The amenities provided (such as athletic complexes) also show us how this company is trying to accomodate its employees.
In time where Apple is getting flak for how their manufacturers treat their workers, it is nice to finally be able to see footage inside the factory. There is actually a lot more human interaction in building these devices than I previously thought. What are your thoughts on the video?

Tuesday, April 10th, 2012
It’s easy to fall into the same routine with Apple products. It goes something like this: Buy one. Love it and use it to death. A few months later read about the “next generation” of said device. Mull over various rumors about it. Watch the keynote. Salivate. Order one. Rinse. Repeat.
Just a month ago it was all about the new iPad. Last fall it was the iPhone 4S. What’s next? I have already read rumors about the iPod Touch receiving a much needed re-vamp. Who wouldn’t like to see that? Here is what I want to see, the next generation iPod Nano have wifi support with iTunes so I can stream some podcasts while I’m out and about. All that aside, here is what many are expecting: a new revision of the MacBook Pro.
Albeit not as high profile as the iPhone, iPod, or even the iPad, this is big news among the Apple devoted community. Schools and colleges in particular are going to be highly affected by the introduction of the newest MacBook Pro. Current rumors regarding MacBook Pro shortages are sure to trigger talk throughout the ranks. And what can we expect in this new MacBook Pro other than the typical bump in processor speed? I wouldn’t expect anything quite as huge as a radical redesign or Apple doing the unexpected and completely discontinuing its line of MacBook Pros in an effort to push the Macbook Air line. What I do expect is a slightly slimmer, thinner form factor.
If I was a prospective college student all over again and had the chance to get a brand new laptop, I’d definitely be excited.

Friday, March 30th, 2012
I just wanted to drop a line real quick to mention some happenings here at iResQ. It’s the end of the month and we are proud to say that this has been a great month all around for us. iPad repairs and iPhone repairs dominated the tech room throughout the month. I just want to congratulate all of our techs for putting their time in and learning the ins and outs of the 3rd generation iPad in record time. Each of our techs went above and beyond by taking on such a massive amount of new iPad repairs. We were all surprised at the amount of new iPads that came in for repair as early as the day after its release. And guess what…there is a steady stream of them still coming in as we speak.
Meanwhile, in our iPhone repair labs our iPhone techs have been busy beavers themselves. Now that the iPhone 4 and iPhone 4S have been around a while, we are seeing a lot of them show their age as batteries on these devices are now beginning to show signs of wear. iPhone 4 battery replacements as well as iPhone 4S battery replacements have been a really popular repair this month while iPhone 4 screen replacements and iPhone 4S screen replacements continue to be our most popular iPhone repair with glass backplate repair for the iPhone 4 and iPhone 4S coming in a close second.
MacBook and MacBook Pro repairs have always been a staple for us and we have a killer deal coming to you later from our MacBook Pro repair department so hang tight.
Last, but certainly not least I want to touch on iPod repairs. It shouldn’t be a surprise, but we see more iPod Touchs come in for repair than any other model of the iPod. In particular, we are seeing more 4th Gen iPod Touchs coming in. It’s been like this for quite a while now but March has proven this more than ever. iPod Touch screen repairs are definitely the most common repair we see. Our iPod Department Manager, Bryan Moeller shows you why in this video:
Talk to you next week!

Friday, March 23rd, 2012
If you recall, I asked you if you wanted me to post one more set of before/after pictures of a third generation iPad in my blog, Busy week with MacBook Repairs Too, yesterday. I had 26 people email me directly by the time I got in this morning and the requests kept coming. I’ll grant your wish and post one more set of pictures. By the way, the request is now officially closed so please submit further requests on our FaceBook page. We’ll be adding more pics of broken iPads there (also, I need to re-take control of my inbox!!). Without further ado, here you are, and remember to click on the images to enlarge:
Well, there you go. It has truly been a hectic week for me and all my fellow employees here. Needless to say, I’m ready for a beautiful weekend here in the heart of America, beautiful Kansas City, MISSOURI. It has been raining all week and the sun is about to poke its head out the clouds for an extended period of time. Time to cut some grass and throw back a beer or two. Have a wonderful weekend everybody.

Thursday, March 22nd, 2012
It’s so easy to get caught up talking about iPad repairs. I was just about to post another before/after pic of a new iPad repair when I got to thinking; I can only post so many of those before doing it gets a little too redundant. It’s just been exciting over here the last week with the release of the iPad Gen 3. I can say straight up that we have seen more new iPads come in the first week than any of the other generation iPads during the first week of their respective releases. This is just a testament to the popularity of Apple’s new products. More people are buying iPads then ever before.
This is why I had to take a step back and look at everything else our company has been doing. MacBook Pro screen repairs are going through the roof (almost literally) as our MacBook technicians tackle replacing screens and glass panels and sending them back to their owners the same day we receive them. It’s a wonder how they can do them so fast. A huge stack of broken MacBook Pros dwindles quickly as our repair superstars (Jesse and Burk to name a couple) get these things repaired and out the door in record time.
With that, I will leave one thing up to you, if you want me to post another before/after repair pic of the new iPad email me at keith@iresq.com. Your wish is my command.
Talk to you tomorrow.

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