Posts Tagged ‘broken iphone’

More iPhone 5 Repair Parts

Tuesday, August 28th, 2012

Hey all, welcome back.

We have continued to assemble some “iPhone 5” parts as they trickle in. So far what we have appears to all fit together.

To keep up with more updates on the New iPhone and other Apple news, be sure to like iResQ on Facebook, or follow iResQ on Twitter.



Let’s get to it…

In the top left corner, you can see the vibrate motor installed. We aren’t sure if this is installed correctly or not, as it was aligned vertically in the iPhone 4 and 4S models. The motor does seem to fit and makes full contact in this configuration.
You will notice we have also added the volume buttons, vibrate/silent switch, and of course the accompanying ribbon cables. We have also added the iPhone 5 camera in the upper right corner, but again we are unsure if this is the correct placement.

This is simply the SIM tray which also fits well into the casing that we have.

Here is a view of the external appearance with the vibrate/silent switch and volume buttons. Pretty similar to previous iPhone models.

Here you can see the back facing camera resting inside our casing. It should be noted that there is a flash attached to this camera but we are unsure how it fits into the casing as there may be a part missing that we do not yet have.

This is simply a zoomed out view of the same camera inside the casing.

Here you can see that the SIM tray is smaller than previous models. The iPhone 4/4S SIM card shown in this photo will not fit into the new SIM tray.

Repair services for the new iPhone can be found here when the time comes. That’s it for now. stay tuned, we’ll have more pictures up shortly.

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Apple is the World’s Most Admired Company…

Friday, March 2nd, 2012

…and who would argue with that? Apple has simply done things right in the technology world and doesn’t seem to want to slow down. Ultimately, this means more Apple products are out there, which increases the likelihood of damaged iPods, iPhones, iPads, and MacBooks.  This is where iResQ comes into the equation.  Being in business since the mid 1990’s, iResQ has something that most Apple repair companies DON’T have. That is experience.  Simply put, you can trust iResQ to fix your MacBook or MacBook Pro.

Back to the news at hand.  CNN reports that Apple is making shockwaves across not only the computer and smartphone industry, but all industries in general.  Given the fact that Steve Jobs passed away last year, it is amazing that this company continues to strive, especially in the current economic climate.  If there is anything you can count on nowadays, it’s the fact that Apple continues to innovate and continues to push the benchmarks on what can be possible with an everyday gadget such as the iPhone or iPad.

Here’s to Apple! Long may you run.


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Common iPhone 4S Repairs

Friday, January 27th, 2012

Greetings everyone. I just thought I’d touch base with you to talk about some common iPhone 4S problems and what we can do to fix them. We have seen a lot of iPhone 4Ss around these parts and for many different reasons. You name it, we have seen it: an iPhone 4S dropped in coffee, washed in the washing machine, drooled on (by a baby of course), ran over by a car….. These devices seem prone to accidents, or prone to be owned by clumsy people. Nonetheless, extraordinary things can befall your iPhone 4S, but today we are here to discuss the most common iPhone 4S repairs.

The most common thing we see when a 4S comes in is either a cracked screen or backplate due to a drop. As beautiful as the iPhone 4S is, it is literally made of glass. Glass shatters. We offer both iPhone 4S screen repair and backplate repair services at low prices.
Just below are the two iPhone 4S Screen Repairs that we offer. Remember, this covers the entire front screen assembly of the 4S, including the Retina Display, digitizer, and glass. It also does not matter what carrier you bought your iPhone from, just choose which color iPhone you have and we’ll repair it with the necessary, authentic part:

iPhone 4S Broken Glass, Retina Display, LCD, and Digitizer Repair/Replacement Service (BLACK)
iPhone 4S Broken Glass, LCD, Retina Display, and Digitizer Repair/Replacement Service (WHITE)

And here are the two backplate repair services we offer for any type of iPhone 4S:

If you’re adventurous enough and feel that you can perform these repairs yourself, we offer do-it-yourself repair kits for screens and backplates:

Other common iPhone 4S repairs we do for our customers are iPhone 4S headphone jack repairs, dock connector repairs, and home button repairs.

If you don’t know what is wrong with your iPhone 4S you can always send it in for our free diagnostics.
Free iPhone Diagnostics
If you choose this route, once we receive your iPhone 4S, one of our professional iPhone technicians will evaluate your iPhone and contact you with an accurate price quote. If you elect to go through with the repair, we will fix and ship your iPhone back to you. If you don’t, no worries, there are absolutely NO obligations. We’ll either send you back your iPhone or recycle it if you ask us to. There is no pressure and no pushy salesperson will hound you.

If you have any questions, we are always here to answer them. I like to say that we are the most reachable repair company out there. Want to call and chat with us over the phone? No problem, call us at 888.447.3728. Do you just want to leave us a voicemail? No problem, just call our number and press 9 to access our voicemail system. Would you rather just email us? Well, you can email us at or fill out our contact form. But wait, there’s more!!! If you want to chat with us through your web browser we have an app for that.  Just go to and click the chat widget on the bottom-right hand of the screen to chat with a sales associate. Want to contact us via Facebook? Here it is. Twitter? Yep. Want to leave a message on one of our Youtube videos? You got it. Last, but certainly not least, if you’re in town, pop in! We have a comfortable lobby where you can talk to one of our sales associates face to face. Whew, that’s a lot. I’m sure there are more ways to contact us that I can’t think of right now.

Well, the weekend is upon us and I have a lot that I want and need to do.  As a matter of fact, tonight I am stopping by the local Vintage Stock to pick up an old SNES console to relive the 16 bit glory days of Super Metroid. A little of that and MW3 for me tonight. Just the ticket to cap off a crazy last couple weeks.

Until we meet again…

Written by Keith

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iResQ Customer Guest Blog

Thursday, August 19th, 2010

We have something special for our blog today… a guest blog! This is written by one of our favorite customers. We’ve helped her out a few times, and also got the privilege of sponsoring her attendance at the BlogHer’10 conference in New York. Her blog and information is at the end of the entry. Enjoy! –Brian

Jen writes…


The economy has been hard on my family, as I am sure it has been on many, many other families in the United States. And the aftermath of this recession we are apparently coming out of leaves a nasty trail of wreckage in it’s path. My husband’s job has been chewed up and spit back out due to the industry that he is in, so we have had to find creative and alternative ways to keep our family fed, clothed, and in our first real home in the neighborhood we love.

You see. I am a blogger; a Mommy Blogger to be exact, and I have been for over three years.  I have turned my blog from a cute little journal about my kids first words and fun family photos into a business that is continuing to grow with each passing day.  But I will be the first to tell you that the money I make off of my blog doesn’t put the food on our table or keep the roof over our heads (yet, but I’m working on that!), but it does give me amazing opportunities, opens doors that may otherwise not be achievable for someone like me, and it creates relationships on a variety of levels, with a variety of people.

But maybe I am getting ahead of myself here. Because another little tidbit of information you need to know about me is, I am an iPhone lover. It not only is one of the coolest gadgets around that does even cooler things, it also helps keep me in touch with everyone at any given moment with the swipe of a single finger. This is key when it comes to keeping my blogging business going. I have to be able to answer emails, take photos, do research, skype all day long, whether I am it is right before bed, while the kids are eating lunch, or while I am sitting at a stoplight. My iPhone is literally just as important as my right hand, and I am pretty sure I’d have a hard time functioning without one of those.

Remember those opportunities I was talking about, yeah well…it all begins like a fairytale.

Once upon a time, just about 6 months ago, I dropped my iPhone, shattering the screen, leaving shards of glass sticking out, not to mention all over the floor. I was devastated, especially when the Apple people told me there was nothing I could do. Since I was still in contract, and shattered screens were not covered, my only choice was to purchase a new iPhone. And replacing my particular model was going to cost me $600.

WAIT! That’s not a fairytale, that’s a nightmare!

Anyhow, I didn’t have $600 in my back pocket (stinkin’ economy, remember?). So I went on Twitter, and made a shoutout; I guess it was more like a desperate plea for guidance. I was passed on a link for iResQ. I checked them out, and decided it was my only hope. I won’t lie, I was petrified sending off my iPhone to iResQ. What if they stole it? What if it got lost in the mail? What if? What if? What if?  I didn’t have much choice so off it went.  Needless to say, it came back in perfect condition, in less than 72 hours, and I was a happy camper. Well, until I shattered the screen again, and again (3 times in less than 6 months!). I have got to be iResQ’s most frequent customer. Buy stock in them, really. As long as i have an iPhone, I will not be able to live without iResQ.

Being a blogger I find relationships with companies just as valuable as gold. And as long as we are able to work together on some scale and it is a company I support, I am pleased to represent them. Now, ever since my very first experience with iResQ, I have been a fan. I often tweeted about them, referred friends from work, and even blogged about them. So when it came time to attempt to find a sponsor for BlogHer’10 (because I knew I could not afford a trip to NYC all on my own), I began emailing companies to see if they were interested. I got MANY No’s. MANY. But I truly believe, all of those “No’s” helped me tweak myself and MY pitch into what it is iResQand I finally agreed on. You see, I think I finally found the secret.  So many people send out “blind pitch’s”, in hopes that a company they have never worked with would be willing to take a chance on them. In most cases (and I say most, because I am sure SOME people were lucky enough to find companies like that), that’s not going to work. You have to look at it from there point of view. It is a huge risk, even for a company you DO know and have previously worked with. It’s all business. And some companies have the wiggle room to take a chance, and some don’t. It’s hard to not take the “No’s” personally, especially when it’s a company you KNOW you  are a good fit for. But it’s not personal. You just have to find the “perfect” company that fits you like a glove. And iResQ is that to me, they fit me like a glove, a glove with my iphone in my hand of course.

iResQ took a chance on me, and I am happy to say, I think represented them well. The NUMEROUS first hand experiences with their company and services make me an expert, I am an avid Apple product enthusiast, and I feel honored they accepted the risk in sponsoring me. Even though it wasn’t personal when those other companies told me “No”, it WAS personal when iResQ said “Yes”.

Jen is the mother to two extremely active toddlers and wife to an avid football fan. She spends her time blogging, researching, but most of all mothering. You can find her at her personal blog, Mommy Instincts; over on Twitter under the handle @mommyinstincts; as well as contributing to the local city site, The Chicago Mom’s.


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