MacBook Pros: Did Update Fix All Models?

December 8th, 2017

During the newest launch of MacBook Pros, just a few weeks ago, it seems there were significant issues with the battery life. This varied from computer to computer and not everyone’s MacBook was riddled with the problem. The worst of the lot averaged just three hours of battery life, with others running for approximately 10 hours instead. Complaints rolled into the corporate offices at a staggering rate.

Fortunately, Apple hopped on the bandwagon rather quickly, however, and created a software update that increased the battery longevity. In fact, many MacBook Pro users then reported that their batteries lasted up to 19 hours on a single charge. That’s pretty impressive. Sadly, not all of the glitches for older MacBook Pro owners have been taken care of, however.

Case in point is the MacBook Pro with touch bar is still giving its owners a hard time. In fact, their owners have inundated Mac frequently in the past year, explaining that their batteries—which are supposed to last an average of 10 hours on one charge—are only lasting, in some cases, for less than three hours instead. This is especially bothersome in the cases of those who use their computers as work from home devices. Sure, they could plug in and operate on an outlet, but many “work-at-homers” operate while on the go. They count on that battery life to sneak in work hours on a train, a plane, in a coffee shop and at a plethora of additional places where plugging in is a major inconvenience—or downright impossible.

And what about those people, like freelance writers, who frequently purchase laptops for use when traveling, but rely on their desktops for working at home. Often times months or even a year might go by before the laptop is powered into action. How inconvenient this must be when learning after that initial year’s warranty has expired, that the battery won’t hold a lengthy charge.

While it’s extremely costly in most cases to go to authorized Mac dealers for MacBook repairs, rest assured there are qualified repair businesses that are skilled in the repair of Apple products, and will restore your MacBook to pristine working condition. We use only highly trained technicians who know these products inside and out. We use authentic Apple parts when replacements are deemed necessary.

So don’t deal with your MacBook’s shot lived battery life. Contact us today to schedule a repair with our reputable technicians today.

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We Can Fix Your iPad Too: Quickly, Efficiently, and Effectively

November 28th, 2017

iPads break too, and we get that. That’s why we are here to fix your device, no matter when, where, or what the problem is.

We Fix iPads Too!

Dropping an iPad in the pool happens almost as often as the same issue occurring with a cell phone. In addition, many people don’t realize that the batteries on their iPads wear out over time, just like with their phones, computers, and other devices. As a result, we are well versed in dealing with water damaged, cracked, and broken iPads as well as just devices that need a new battery or a little fine tuning. We’d be more than happy to take a look at your device and figure out the problem.

We Perform Free Diagnostic Tests on iPads

If you’re not sure what the problem is with your device, we can perform a free diagnostic test and let you know. For example, if your iPad is lagging and taking forever to load anything (and you’ve already performed every battery-saving, speeding-up trick in the book), take it to us. We’ll check it out, figure out what’s going on, and give you a clear idea of the problem.

We will also tell you how much it will cost to fix your iPad and what we will do to fix it. Again, you don’t have to pay for this diagnostic test. It’s completely free.

We Can Come to You

If you have a busy schedule and don’t know when you can bring your iPad in for a quick look, don’t worry. We will come to you and take a look at your device in your home, office, or another convenient location. This is an option we provide for those who are unsure of how they’re going to find the time to get their devices fixed because no one should have to choose between going to work and having a working iPad.

We Will Get Your Device Back to You Within 24 Hours

Once you approve the diagnostic and decide to have your iPad fixed with us, we will get you your device back within 24-hours guaranteed. We know how hard it is to be without a device you count on so we’ll make sure to get it back to you ASAP and as good as new!

You can call today to discuss your device’s problem or ask any questions you may have about iPad repair.

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Did You Buy the iPhone 8 or iPhone 8Plus?

November 21st, 2017

If you bought an iPhone 8 or an iPhone 8 Plus when they was released earlier this fall, you’re a bit of an anomaly. In fact, many wonder if Apple made a huge mistake by releasing them just over a month ahead of the much-hyped iPhone X (pronounced iPhone 10—not “ex”).

It was back on September 22 that the iPhone 8 and the iPhone 8 Plus drew minimal lines outside satellite stores, and it’s really no wonder. The television and internet ads for the iPhone X by that point had techies abuzz. And while many expected the price of the iPhone X would prevent sales, that simply wasn’t the case.

According to a recent report, Apple CEO Tim Cook and his team took a huge gamble, and they lost. Had they waited until after the first of the year to release the iPhone X, the iPhone 8 and the 8 Plus would likely have been hailed as “the ultimate evolution of iPhone design.” Instead, the iPhone 8 and the 8 Plus are presently viewed as a shiny new smartphone with some updated chips.

What does this mean for owners of the iPhone 8 and the iPhone 8 Plus? Will it go the way of the iPhone 5C? Sources call the 5C a “dud,” and claim lackluster sales placed it in “pariah” status. While it’s unlikely the 8 and the 8 Plus will be labeled as pariahs (after all, they don’t have a plastic back), it could mean difficulties for owners when repairs are necessary. Some fear the trend will be to discourage repairs and urge upgrades to the iPhone X instead. Unfortunately not everyone wants or is in a position to shell out almost $1000 for a phone.

Theoretically, the iPhones 8 and 8 Plus have been sacrificed due to a lost gamble with the release of the iPhone X. This will result in a huge drop in iPhone sales at the end of the year, and experts fear even sales of the X won’t make up for that. After all, it’s now in short supply, and that’s expected to continue throughout the early part of 2018.

Meanwhile Google and Samsung are hyping up their advertising to target the iPhone 10. It will be interesting to compare their year-end numbers with Apple’s.

If you’ve purchased an iPhone8 or an iPhone 8 Plus and you’re running into glitches, a reputable repair service will keep you up and running. Talk with them about their expectations for the future of the phones. Seasoned repair professionals aren’t trying to sell you anything, and their expertise will typically save you money.

Posted in iphone repair | No Comments »

Frequently Asked Questions for Cell Phone Repair Techs Answered

November 14th, 2017

You probably have a lot of questions about your cell phone repair, but don’t worry! You’re not the only one. We tend to get the same questions a lot, so here is a post where all of our frequently asked—and answered—questions can be found.

Do you only repair cell phones?

No. We are experts in technical repairs, so we also repair laptops, iPads, iPods, and more. Please call to find out if we can help you with your issue or just stop by.

I need my phone repaired as quickly as possible. How fast can you do it?

Never fear! When you need your phone fixed quickly, make sure you come to us. We can have your device repaired in 24 hours or fewer of you decide to have it repaired with us. How many companies can say that?

Isn’t it cheaper to just repair my phone myself at home?

It might seem cheaper, but if you opt to buy the right tools, you’re looking at somewhere in the $300 range to just repair your phone at home. Also, doing this can be dangerous, let alone difficult. Despite all the life hack videos available online, it is best to let the professionals fix your phone.

Can you fix water damage?

We can, although the repair success rate for water-damaged phones is usually about 75 percent. Some of the time, there is nothing we can do, but we will tell you before you ever pay us for our time.

How do I know what’s really wrong with my phone?

We offer a free diagnostic test to anyone who brings their cell phone to us. We will tell you what’s wrong with your device, how we’re going to fix it, and how much it will cost. Then you can decide to have your phone repaired with us—or not.

Will you really come to me to fix my broken phone?

Yes! We will actually come to your home or place of business in order to repair your phone, which is especially helpful to those who have hectic schedules and can’t come into our store. We can meet you wherever is most convenient for you.

How many phones have you fixed?

We have truly lost count!

If you want to know your phone is in good hands, bring it to us and we’ll perform our free diagnostic. We will then repair it and have it back to you within 24-hours. It’s that simple.

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Apple No Longer Repairs These Three Macs

November 7th, 2017

Three Mac computers were deemed obsolete or vintage by Apple as of this past Tuesday, October 31. What this means is that even if the computers are still in use, Apple will no longer repair them or provide replacement parts for them.

According to a recent report, the extended warranty offer for 2012 MacBook Pros with retina displays has ended as well. Some models of this laptop had anti-reflective coating that rubbed off. Many Apple gurus dubbed this problem “Staingate.”

So which Macs are so recently included in the “obsolete” and “vintage” categories? iMacs from late 2009—both the 21.5-inch and the 27-inch models—are now considered obsolete. This is simply a step Apple takes five years after a model is last manufactured.

The latest computer to move into the “vintage” category is the Mac Mini, which was last manufactured in mid-2011. This classification indicates that support is still provided for these devices for an additional two years. This is due to legal reasons in both Turkey and California.

What does this now mean for owners of these Apple computers? Some consumers are already upset—especially with regard to the Mac Mini. One comment following the Apple announcement reads as follows.

“As an owner of a 2012 Mac Mini, it feels odd to see the obsolescence date nearing. Technically being only one model older than the current shipping one it is still the most powerful and most upgradable Mac Mini. I hope the 2012 is still supported for a few more years, considering they were still sold as current models until late in 2012.”

Another commenter offered a bit of consolation.

“Typically Apple goes by the date they were last sold, not when they were introduced. Since the 2012 model was sold until late 2014, it should probably be fully supported until 2019, and obsolete around 2021,” the commenter wrote.

Clearly Mac users have grave concerns about what to do if and when their computers deemed obsolete or vintage require repairs. Is there anyone else they can contact to assist them when something goes awry with their computers?

Mac users can, in fact, take heed. Even though Apple has stopped repairing these computers, we still repair them.   A simple phone call to us at 1-800-555-5555 will put you in touch with highly skilled technicians who will use their training and high quality parts to get your Mac computer back into tip-top shape. Call today and get your Mac back up and running.

Posted in macbook repair | No Comments »



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