What You Need to Know When Sending Your iPhone in for Repair

October 5th, 2017

It’s a nightmare. Your iPhone is broken and you need to send it to a repair shop. In addition to living without it for days or weeks, you need—in many instances–to package it up and mail it in to a repair shop. The following steps will ensure your phone arrives at the repair shop safely and in a reasonable amount of time.

Packaging

Good quality packaging is key when sending your iPhone in the mail or via another carrier like FedEx or UPS. If you have the original box the phone came in, that’s your best place to start. If not, find a small sturdy box close to the size of your phone. Make sure it leaves enough room to pad the phone with bubble wrap.

Wrap the entire iPhone in bubble wrap and secure the wrap with packaging tape. Seal the box with packaging tape on all ends.

Make certain the address label includes your return address and is written clearly. Securely tape the address label onto the package with packaging tape, making sure none of the label is left uncovered. This ensures that even if the package gets wet from rain or snow, that the writing on the label is protected.

How to Ship?

Priority shipping is worth the worry that will ensue as you wonder where you iPhone is, and when you’ll see it again. The USPS Priority Mail is affordable and reaches most destinations within the contiguous United States in 2-3 days. Other carriers offer their own types of priority shipping, too.

To Insure or Not Insure?

This is where so many people make big mistakes. It’s imperative you insure your package when sending in your iPhone for repairs. Yes, most packages make it to where they’re going, but face it—some don’t. You don’t want yours to be included in that latter group. You know how much your iPad is worth. If you don’t, do a quick online search and you’ll get a pretty good idea. Buy insurance on the value of your iPhone. It’s inexpensive and alleviates a lot of worry. If the worst-case scenario happens, you’ll get back enough money to buy a phone of equal value.

Company Response

A reputable iPhone repair business will notify you when they receive your package. They’ll let you know when the repair begins and if they have a delay in receiving the necessary parts to fix it. Most importantly, they’ll contact you to let your know your iPhone, in good working order, is on its way back to you.

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Smaller Battery in Samsung S8

September 26th, 2017

samsung batteryFor anyone has seen the Samsung S8, you probably noticed how much thinner it is from the previous models. One thing that we immediately thought about was the battery. How small could that battery be with the device being so thin.

Well, the answer to that is VERY small. Samsung has found a way to shrink the battery while keeping the longevity of the battery life in check.

When the Samsung S8 is taken apart, the battery is squeezed right in the middle of other hardware. Actually, removing the battery to replace it isn’t much of a problem. It’s getting to the battery that is tricky (not so tricky for our experienced techs though).

This is good news. As more people purchase the Samsung S8 and it starts to run low on its battery life, people will want to have the battery replaced. Replacing it DIY isn’t going to be an easy thing to do, so that’s why you should always leave it up to the experts, like our techs.

Smaller Battery, Thinner Phone, Longer Life

Most people will say that they want a thinner phone because they can stash it in more places. With a thinner phone, the battery needs to be put somewhere. Of course, that somewhere must be within the hardware, and the only way to keep the thinness of the phone is to make the battery thin too.

This means that engineers had to find a way to keep the the mechanisms of the battery in tact while making it as small/thin as possible. This, of course, is without sacrificing the battery life. No one wants a smaller phone that has no battery life. So far, reports say that users are happy with the battery life of the phone, so it looks like Samsung has achieved the goal.

What else? There’s a fast charge options AND wireless charging option. That makes it much easier to deal with a failing battery when you’re on the move, as most Americans are these days.

When You Need a Replacement

In a year or so, you may find the battery life isn’t as long as it was before. Don’t fret about it. Just turn to iResQ when that time comes. You can bookmark this page on your browser, or you can simply jot down our name to come back to use when you need a replacement battery for the Samsung S8.

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Does Apple Slow Down Old Devices to Make You Want to Buy the Latest One?

September 19th, 2017

apple slows old iphonesA rumor has been going around recently that Apple deliberately slows down older iPhones to make users want to buy the newest released one. There’s even mention of a Harvard study that “proves” this to be the case.

This, of course, has made a lot of people upset. No one wants to think they are being tricked into doing something they don’t want to do.

The good news is that this is FALSE.

There is no Harvard study that has proven Apple slows down old iPhones. The reports of this are simply falsified. People love to cause drama and this one definitely achieved that goal.

But…What If Your iPhone Really Is Slow?

So, why is it that you seem to feel like your old iPhone is slower when a new one is released?

It’s because you want the new one. It’s as simple as that. Humans are constantly yearning for the next big thing. They want something that new, shiny, and of course, faster than what they had before. “The grass is always greener…” So, it’s not that your older iPhone is slower than before when the newer iPhone came out. It’s more that you seem to look for faults in the one you have just so you have a reason to get the new one.

We rationalize really well when we really want something, right?

Now, what should you do if you do end up feeling as though your old iPhone is just not performing the way that you need it to, so you can get what you need out of it? Call iResQ.

Why It May Be Slow and How We Can Help

Many times, the reason for slow performance is because something has happened internally to cause a disconnection. Our techs can help by looking inside your iPhone to ensure all the working parts are working correctly. This diagnostics process is actually FREE. If they find anything wrong with it, you can then decide if you want us to repair it considering the quote we provide.

Don’t throw your older iPhone away because a new one has come out. Get it repaired by us, and continue to enjoy a device you’ve grown very attached to and love so much.

Source: http://www.snopes.com/harvard-study-apple-iphones-sales-slows/

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Which Is Better: Having Your Phone Screen Fixed Professionally or By a Friend?

September 12th, 2017

Though many people may decide to turn to a friend for help getting their phone screen fixed when it’s broken, this isn’t always the best plan. It’s actually going to be much safer and easier to get your phone fixed by a professional, even if your friend may be offering to do it on the cheap.

What If…

What if your friend doesn’t do a good job fixing your phone and you can’t say anything? What if your friend doesn’t get to your phone in a timely manner and you’re without it for days or (gulp) weeks? What if your friend breaks your phone worse, decides to charge you last minute, or forgets your phone somewhere…?

What ifs are everywhere when you ask someone you know personally to do a professional job. There are so many variables that it can almost make the whole thing pointless. If you decide to bring your phone to us, there is no question about when we’ll have it back to you or how much we’ll charge. And if you do have questions, you don’t have to worry about asking them.

Friends Aren’t Always Reliable

Especially when people do jobs for free or for less because of a personal reason, it can be hard to rely on them and to know they will do it right. Many people take on phone repair jobs as a hobby or a way to make extra cash and don’t really care about the results. This is why it is so much safer to have your phone fixed by professionals who are completely reliable because fixing your device is their job.

Mixing Friendships and Business Can Be Dicey

Someone always gets frustrated or hurt when mixing business and pleasure. Most of the time, we do this to save ourselves a little bit of money, but will it be worth it if you and your friend have a falling out over fixing your phone? It’s better to err on the side of caution and make sure you take your device to a professional, someone who doesn’t have a relationship with you and who is guaranteed to do a good job.

Bring In Your Phone Today

If your screen is cracked and you need help fixing your device, bring it to us. We’ll fix it quickly and easily, and you won’t have to bother with anyone else.

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Don’t Let a Broken Phone Stand in the Way of Getting Your Job Done

September 5th, 2017

Having a broken phone used to ruin the entire workday. You couldn’t send emails, you couldn’t make calls, and in many cases, you had to run out on your lunch break or even take the day off to get your device fixed as quickly as possible. But we promise when you come to us, we’ll make sure you can get your phone fixed around the hustle and bustle and that you won’t have to wait any longer than necessary to start using your device again.

We Come to You When You Need Repairs

Many repair technicians insist people bring their phones in, normally during business hours, which means you’ll be scrambling to fit this extra errand into your day and missing time when you could be working. Instead, we offer an option where we can come to your home, your office, or anywhere else you would like to meet and take a look at your phone there. If you decide to have your device fixed with us, we will repair it while you continue working.

We Repair Phones in 24 Hours

We know how hard it is to get anything done with a broken phone. And the longer this goes on, the harder it’ll be for you to get your job done. That’s why, once you decide to have your device repaired with us, we promise to have it returned to you within 24 hours. This means you won’t have to wait longer to get your phone back and that you won’t have to miss out on getting work done.

We Will Give You a Free Diagnostic

You may not even know what is wrong with your phone, and that’s okay. You shouldn’t have to take time out of your day to read online articles telling you what the issue is with your device. Instead, just let us perform a free diagnostic, and we will tell you what’s up. If you decide not to have your phone repaired with us, that’s okay, and if you do, we will be sure to get it back to you fast.

Call Today to Find Out More

Why should a broken phone get in the way of your workday? You should still be able to make money and get things done. Let us help you fix your phone and allow you to work while the repairs get done.

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