Right to Repair Legislature Process

February 1st, 2018

right to repair‘Right to Repair’ is gaining popularity, and we wanted to share with you what has been going on right now. Many states are attempting to have legislation vote in favor of ‘Right to Repair.’ This would give repair shops access to parts and service manuals for Apple products, so they are able to repair them just as Apple does right now.

The people for this legislation want it to happen because they believe that repair shops should be able to repair their devices with OEM parts instead of generic ones.

Apple doesn’t want this to happen because they monopolize on the cost of repairs for MacBooks, iPhones, iPads, and iPods because they know owners can’t get the OEM parts from anywhere else. If ‘Right to Repair’ passes, repair shops can offer it and they can do it for a better price.

Right now, these states are the states are currently looking to pass ‘Right to Repair’ legislation.

  • Hawaii
  • Illinois
  • Iowa
  • Kansas
  • Massachusetts
  • Minnesota
  • Missouri
  • North Carolina
  • Nebraska
  • New Hampshire
  • New Jersey
  • New York
  • Oklahoma
  • Tennessee
  • Virginia
  • Vermont
  • Washington

As you can see, Kansas is on this list, so we of course want this legislation to pass. This would enable us to provide even more than we already do for our customers.

We do want to say that while this would be great for us, what we offer now isn’t low quality. We always use the VERY best in parts when we do repairs. We never buy the lowest quality parts just so we can make more money off our repairs. We know this could end up limiting the longevity of our repairs, and we’re not willing to do that to our customers.

Do we think OEM parts are better than non-OEM? Not really. Some people prefer OEM parts just because they feel better that the parts are the same as the ones that came in their devices originally. As we all know, OEM parts’ longevity isn’t fail proof, or well, they wouldn’t need repairs, especially when it’s case where it’s not damage but simple malfunctioning.

So, even though this may pass and it may be something we do when it does, that doesn’t downgrade what we do now. We still stand fully behind the parts we use in all of our repairs and will always stand behind it.

Have questions about our repair services? Contact us today.

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iPhone Addiction Among Youth

January 25th, 2018

The media has blown up over iPhone addiction among children. In an open letter to Apple, New York-based Jana Peters and the California State Teachers’ Retirement System (CaSTRS) said,

“There is a developing consensus around the world including Silicon Valley that the potential long-term consequences of new technologies need to be factored in at the outset and no company can outsource that responsibility.”

Apple is currently investigating the letter that has been brought to their attention. Since Apple is the leader in mobile devices, it makes sense this would be brought to them. They have the money to support these claims, and they can have an effect on the addiction that is occurring among children.

Of course, Apple probably thinks this isn’t a problem on their part, but on society and technology as a whole. At some point, parental involvement has to be considered, as children do not have the funds or capability to purchase these devices on their own.

It will be interesting to see how this all plays out for Apple and everyone involved.

We often receive devices that parents say belong to their children. We had one parent say that we can take our time because it means that their children wouldn’t be able to have access to it, and that is greatly needed since they spend a majority of their time in front of the screen.

We suspect that children will likely find another screen to stare at, depending on if that is accessible. Sure, some children may head outdoors, but those are the ones who likely would have headed outdoors anyway, so it’s not really the mobile device that is effecting there activity level.

We agree with the iPhone addiction or technology addiction wholeheartedly. It is something that needs to be looked at and solved. Whether that is on Apple’s shoulders or someone else’s is another question.

 

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Apple Store Nightmare Story: Bricked iPhone

January 23rd, 2018

Have you ever stepped foot into an Apple store? If you have, you will likely know what this person in a Business Insider article is talking about.

This person reported, “I got my iPhone screen repaired by Apple, and my phone bricked the next day.”

She also says, “I visited the Apple Store four times in a week, and each time was chaotic and disorganized.”

The Customer Service

The author of this article says that she was rushing to the subway one day, tripped, fell and her iPhone cracked. The screen was destroyed, but it still worked well so she decided to wait on paying the $150 screen repair fee.

It wasn’t too long after that she dropped her phone and a piece of glass come out of it. With the gaping hole, she knew that it would only be a moment of time before the functionality of the phone would be affected.

On a Sunday afternoon, she went to the Apple Store. It turned into a nightmare.

The store was stunning to her and there were a lot of employees working that day.

Despite all of the people working there, no one came up to her to help her. There was also no central place to ask someone for help.

She finally saw someone walking coming, so she asked for help. That person handed her off to someone else who then handed her off to someone else.

The fourth person was a technician and said he would have the screen repaired in two hours. She went to do some errands for four hours, and then she received an email that her phone was ready for pickup.

She went to the store again, and once again, handed over to three different employees. She was told to stand by the Apple Watches while they got her phone. While she stood there, employees raced by her one after another and they all seemed so stressed.

After 20 minutes, they handed me my phone and I had to pay the $150 plus tax.

When It Bricked

It seemed as though everything was great with the phone, until she landed in Las Vegas the day after. As she was sending a text, the phone when black.

The phone bricked.

This means that it was dead. Not operational… just useless.

The Problems Continued

When she got back home from her trip, she decided to visit a different store because she figured it may be better. She was wrong. It was still disorganized, chaotic, and unhelpful. After telling her story repeatedly, she was given a new phone.

While she has a new iPhone now, she did get a chance to use a backup phone – the Google Pixel 2 when her iPhone bricked. She now prefers that one over the iPhone.

The moral of this story is to just send your iPhone to iResQ for repair. Why mess with the stress when you can easily avoid it by using us.

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iResQ Story: Cat Urinates on MacBook

January 16th, 2018

Many of the stories we receive with repairs make us laugh, and then some make us wince.

This story that we just had come in makes us hold our nose and run.

“My cat urinated in a bag that my MacBook Pro was in. The urine has completely saturated through the keyboard and is coming out of the side vents.”

So, this isn’t exactly water damage. It’s urine damage. Yikes.

Our techs really work hard on every repair that comes into us, and they did the same with this one – even though cat pee isn’t exactly the best smell.

MacBook Urine Damage Repair

The biggest problem with the urine was that it’s a liquid, which is basically the same as water damage. Luckily, the urine didn’t do much damage. We replaced the power connection and it was as good as new.

We would like to point out that we were not able to get rid of the urine smell. The MacBook works, but the urine smell must be dealt with by the customer.

It may subside over time or the customer could try cleaning it with some urine be gone sprays they have in pet stores. Of course,  the customer has to be careful using that as it can also lead to water damage if used excessively.

Submitting Your iBreak Story

If you have a good story on how your device was damaged, please send it to us. We would love to share your story with our followers on social media and here on our blog.

As much as we hate when our devices become damaged, sometimes, it’s good to laugh at how they got that way. Life happens and sometimes, our devices take the fall of it.

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Loose MacBook Screen? Take It to a Professional

January 11th, 2018

If the screen of your MacBook seems loose, wobbly, and weird, you’re going to want to fix that. The screen itself could potentially pop out, but it will also generally mess with the performance of your laptop. Many people feel they should be able to fix this issue themselves, especially since online fix-it guides make it look so easy. The truth is it’s always better to go to a professional.

It’s Not as Easy as You Think

Many online guides will tell you fixing a loose MacBook screen is a cinch. Just get the right tools, set aside an hour of your time, and BAM. But there are a lot of truths they don’t include in these guides. For one, having the right tools is extremely necessary. Without them, you could harm your laptop or yourself. The tools themselves can be very expensive, which these guides also won’t tell you. Sometimes, buying the tools you need costs more than having your device fixed.

In addition, fixing a device as complicated as a laptop isn’t very easy. There are a lot of pitfalls you need to look out for and a lot of ways in which you could slip and cause more problems, void your warranty, etc. Even the online guides will tell you not to try this if you aren’t already adept at handling technology fixes.

Professionals Will Get It Done

If you bring your MacBook to us, we will do a full diagnostic for free. That means we will take a look at your loose screen and figure out exactly what it will take to fix it. We will also check to see if you have any other problems that could be making your MacBook slower. Then we will let you know the full amount of the repairs and allow you to decide if you are ready to commit. Once you decide, we will have your laptop repaired and back to you within 24 hours, good as new.

You can’t find promises like this if you try to fix your screen yourself. All the online guides will tell you to fix the device at your own risk, but we offer a guarantee to have your laptop back to you within a day, cleared of its problems. We strongly recommend you at least speak with a professional about the possibility of repairs before ever trying to do it yourself.

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Olathe, Kansas 66062 USA

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