Did you just sit down with your iPhone 5, your fancy name-brand headphones and a book, only to discover that you’re getting no sound at all? Or the sound is coming from only one side with lots of annoying static? Before you throw the headphones, the phone and/or the book against the nearest wall, do a little troubleshooting to find out if your problem with those iPhone 5 headphones not working can be easily fixed.
iPhone 5 Headphone Not Working Troubleshooting Tips
Look at the volume setting
Is the volume accidentally turned way down or muted? Try turning the volume on or up and see if that helps.
Reset
This is the go-to fix for a myriad of iPhone problems, so it’s always worth a try. After unplugging your headphones, hold the home and sleep buttons down at the same time for about 10 seconds or until you see the Apple logo. Now plug in the headphones to see if they work.
Clean your contacts
While it’s possible that those expensive headphones have died, it’s also possible that your headset is not connecting with your iPhone. Look carefully at both the headphone jack and the connection port of the iPhone 5. If you see dust or lint, clean them with canned air, a toothbrush or a cotton swab dipped in alcohol. That gunk could have been building up for a while, so it’s a good idea to clean the connection port and headphone jack regularly. Give them a chance to dry thoroughly, then plug in the headphones and see if that fixed the problem.
Switch headphones
No matter how fond you may be of those cool headphones from Beats or Skull Candy, you probably have a less expensive set lying around somewhere. Try plugging those into the headphone jack and see if they work. If they do, the problem probably lies with your favorite headphones and you should have them checked out. If the second set of headphones also fails to connect, dig out the original ear buds that came with your iPhone 5 and try those.
If one of these helps, then the problem with your iPhone 5 headphones not working may lie with the headphones themselves. Take a look at your warranty and see if you can get them replaced or repaired by the manufacturer. If the ear buds that came with your iPhone 5 have stopped working and the phone is still under warranty, take both to an Apple Store and request a new set of buds.
iPhone 5 headphones not working still? Unfortunately, if none of your headphones or ear buds will work with the iPhone 5, you may have a hardware problem. If the phone is no longer under the Apple warranty, you need a fast, reliable repair service like iResQ. The skilled technicians at iResQ.com can get you a free diagnostic quote within 24 hours. If your headphone jack needs to be replaced, iResQ can quickly install a new one and get your iPhone 5 back to you in ideal working condition. If you’re having a problem with your iPhone 5 headphones not working, just go to headphone jack needs to be replaced, iResQ can quickly install a new one and get your iPhone 5 back to you in ideal working condition. If you’re having a problem with your iPhone 5 headphones not working, just go to www.iResQ.com or call 888-447-3728 8 a.m. to 6 p.m. CST, Monday through Friday for dependable service. All repairs come with a 90-day warranty and 30-day refund policy.