Archive for the ‘macbook repair’ Category

Apple No Longer Repairs These Three Macs

Tuesday, November 7th, 2017

Three Mac computers were deemed obsolete or vintage by Apple as of this past Tuesday, October 31. What this means is that even if the computers are still in use, Apple will no longer repair them or provide replacement parts for them.

According to a recent report, the extended warranty offer for 2012 MacBook Pros with retina displays has ended as well. Some models of this laptop had anti-reflective coating that rubbed off. Many Apple gurus dubbed this problem “Staingate.”

So which Macs are so recently included in the “obsolete” and “vintage” categories? iMacs from late 2009—both the 21.5-inch and the 27-inch models—are now considered obsolete. This is simply a step Apple takes five years after a model is last manufactured.

The latest computer to move into the “vintage” category is the Mac Mini, which was last manufactured in mid-2011. This classification indicates that support is still provided for these devices for an additional two years. This is due to legal reasons in both Turkey and California.

What does this now mean for owners of these Apple computers? Some consumers are already upset—especially with regard to the Mac Mini. One comment following the Apple announcement reads as follows.

“As an owner of a 2012 Mac Mini, it feels odd to see the obsolescence date nearing. Technically being only one model older than the current shipping one it is still the most powerful and most upgradable Mac Mini. I hope the 2012 is still supported for a few more years, considering they were still sold as current models until late in 2012.”

Another commenter offered a bit of consolation.

“Typically Apple goes by the date they were last sold, not when they were introduced. Since the 2012 model was sold until late 2014, it should probably be fully supported until 2019, and obsolete around 2021,” the commenter wrote.

Clearly Mac users have grave concerns about what to do if and when their computers deemed obsolete or vintage require repairs. Is there anyone else they can contact to assist them when something goes awry with their computers?

Mac users can, in fact, take heed. Even though Apple has stopped repairing these computers, we still repair them.   A simple phone call to us at 1-800-555-5555 will put you in touch with highly skilled technicians who will use their training and high quality parts to get your Mac computer back into tip-top shape. Call today and get your Mac back up and running.

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Having Your Macbook Professionally Cleaned: Better than a Lifehack

Thursday, November 2nd, 2017

There are plenty of articles (and videos and how-tos) out there on the Internet telling you how to clean your Macbook yourself. After all, it’s a good idea to clean your device every so often so it can run smoothly and get the cobwebs out. Though there are programs you can download that will clean up your computer’s contents, it’s a whole different ballpark, however, trying to clean the hardware yourself.

Cleaning Your Mac Is Delicate Work

It may not look like it now, but if you really want to clean your Macbook, it takes some getting down and dirty. This can mean taking your computer apart so you can get everything and really make sure it’s clean. As a result, many people underestimate how delicate cleaning a Macbook really is. Instead, why don’t you leave it to the professionals and spend your time on something else?

You Could Void Your Warranty

It’s always a possibility. When you take your computer apart, there is a potential you can do something to void your warranty. Even just the act of taking it apart in some cases does so. As such, it’s a good idea to know what you’re doing when you start tinkering around with your Mac, and if you don’t, ask someone who does.

Cleaning Your Macbook Can Still Cause Problems

Even though you’re not actually messing around with the computer’s wiring and whatnot, cleaning it can still potentially cause problems if you spill something, use the wrong tools, etc. Because of this potential side effect, it is often better to ask someone to clean your Mac who has the right tools and know-how at the ready and who won’t have trouble putting your laptop back together afterward.

Save Yourself the Headache: Let Us Lean Your Macbook

Instead of worrying about whether or not you’re going to do something to harm your computer, why not just let us give it a spit shine and return it to you as good as new? Especially if you’ve never cleaned your Macbook before, it’s time to have a professional look at it and make sure it’s running well in addition to being clean.

You can find out more about our cleaning and repair fees by calling or stopping by our store. We are here to help you keep your Macbook in the best of shape.

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MacBook Keyboard Problems

Thursday, July 6th, 2017

MacBook keyboard problems are, unfortunately, fairly common, and while you may be able to fix them temporarily at home with a life hack or two, it’s better to let someone with the training and know-how necessary to take a look at your device and fix it properly. Here are some of the common MacBook keyboard issues for which you might want to seek professional help.

Problems with the Butterfly Mechanism

One of the problems many owners of 2016 MacBook Pros are discovering is that the butterfly mechanisms aren’t highly reliable. This is an issue many are experiencing across the board, though it can potentially be fixable. Allow us to take a look by bringing your MacBook in or by letting us come to you.

Keys Are Sticking

Another common issue with the MacBook Pro is sticky keys. Now, many websites will tell you to try fixing this problem with a butter knife or another concerning device, but we recommend bringing your laptop in for a free diagnostic. You may just need a quick cleaning or it could be indicative of a larger issue. Either way, you’ll feel much better when you put your computer in the hands of professionals.

Keyboard Stops Working Entirely

If you haven’t spilled anything on your keyboard and it has suddenly stopped working, you might want to try troubleshooting the issue at home first. Make sure there’s a connection and that your computer has power. Then try restarting your Mac. If you have a wireless keyboard, make sure to check the Bluetooth connection. If none of this seems to be a problem and your keyboard still isn’t working, let us take a look.

Wireless Keyboard Won’t Connect

If you do have a wireless keyboard that won’t connect at all, there’s a possibility the problem is with the Bluetooth. There are plenty of ways to troubleshoot this issue, but we also recommend bringing your laptop in for a free diagnostic session if you’ve tried troubleshooting and come up empty. It’s best to consider the issue of the keyboard being wireless and how this can create separate problems from a wired keyboard.

Still Having Keyboard Problems? Call Today.

We want to help you fix your keyboard so you can go back to using your laptop for everyday work and fun. Let us come to you or stop by today for a diagnostic session and an estimate of your necessary repairs.

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MacBook Troubleshooting: Let the Experts Figure It Out

Thursday, May 25th, 2017

Are you tired of dealing with the hassle of troubleshooting every time your MacBook runs into a problem? Are you frustrated when you don’t know if the issue is just a little hiccup or indicative of a larger problem? Let us troubleshoot your device for you and figure out what’s wrong for free.

Free Diagnostics for Your MacBook

There’s only so much you should be expected to do in order to fix your MacBook’s issues. And if the problem goes deeper than what you can see on the surface, shouldn’t you know about it? This when it’s time to call in the professionals.

Our team of expert technicians can take a look at your MacBook for free and troubleshoot the device in order to find out what’s going on. With our wide variety of experience in all things Apple, we know when you have a minor problem or a serious issue that requires major repairs. And we can give you all the information you’ll need about what’s wrong with your device for no extra charge.

What If I Don’t Want My MacBook Fixed?

If you decide not to have your device fixed by our technicians, we can have it mailed back to you as soon as possible. The diagnostic is completely free, so we understand if you choose not to have your device repaired in our store.

What If I Do Want My MacBook Fixed?

If you do decide you would like us to fix your MacBook based on our diagnostic and troubleshooting tests, we can print out a repair estimate for you and quote you a price. We can also let you know how we plan to repair your device and when you should expect it to be returned to you.

In most cases, we are able to return laptops to their owners within 24 hours of the owner’s decision to have them repaired. We work hard to make sure everything is done as quickly and efficiently as possible so you don’t have to be without your computer for any longer than necessary.

Call Today for Your Free Diagnostic

Let us troubleshoot your device for free and give you an idea of what the problem is. Then, you can decide if you’d like us to fix your laptop within a period of 24 hours. What are you waiting for? Call now.

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Common MacBook Problems

Tuesday, May 23rd, 2017

You love your MacBook, but there’s always a potential you could always run into one of the most common problems to befall these devices. And if it can’t be fixed with the touch of a button, that’s where we come in.

Slow Running MacBook

Most people love these devices because they run quickly and efficiently. But every once in a while, the speed of all your apps can suddenly cut in half, and it can seem to take an hour just to open a document. Though endlessly frustrating, a slow-running MacBook is no reason to throw the baby out with the bathwater; just come to see us for a quick diagnostic.

MacBook Not Charging

Lots of users who have had their MacBooks for several years or so suddenly find it won’t charge anymore. This could be an issue with the battery or it could mean you need a new charger. Let us help you figure it out.

MacBook Won’t Connect to WiFi

Sometimes, this can be fixed by simply turning the WiFi off and then on again. Other times, you may need to turn your router off and back on. But if your MacBook won’t connect to any WiFi routers at all, even the one at your local coffee shop, you might want to bring your computer in to us.

MacBook Is Frozen

If an app freezes on your Macbook, you probably won’t be able to quit the normal way. Instead, you can go into the dropdown menu from the Apple logo and choose “Force Quit” in order to close down the app. However, if your entire computer freezes, you may need to force a reboot by pressing Command + Control + Eject.

MacBook Won’t Turn Off or On

If your MacBook seems to be stuck in either the off or on position, you can force a shut down or a reboot. However, you may lose data if your computer is frozen. You can also call to give us an idea of what’s gone wrong with your laptop, and we can give you our professional opinion.

Experiencing a Common MacBook Problem?

Have you exhausted your personal knowledge when it comes to fixing the device yourself? Let us step in and help. Call [phone] now for your free diagnostic session so we can solve whatever issue your laptop is having and return it to you as good as new.

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