Thursday, July 6th, 2017
MacBook keyboard problems are, unfortunately, fairly common, and while you may be able to fix them temporarily at home with a life hack or two, it’s better to let someone with the training and know-how necessary to take a look at your device and fix it properly. Here are some of the common MacBook keyboard issues for which you might want to seek professional help.
One of the problems many owners of 2016 MacBook Pros are discovering is that the butterfly mechanisms aren’t highly reliable. This is an issue many are experiencing across the board, though it can potentially be fixable. Allow us to take a look by bringing your MacBook in or by letting us come to you.
Another common issue with the MacBook Pro is sticky keys. Now, many websites will tell you to try fixing this problem with a butter knife or another concerning device, but we recommend bringing your laptop in for a free diagnostic. You may just need a quick cleaning or it could be indicative of a larger issue. Either way, you’ll feel much better when you put your computer in the hands of professionals.
If you haven’t spilled anything on your keyboard and it has suddenly stopped working, you might want to try troubleshooting the issue at home first. Make sure there’s a connection and that your computer has power. Then try restarting your Mac. If you have a wireless keyboard, make sure to check the Bluetooth connection. If none of this seems to be a problem and your keyboard still isn’t working, let us take a look.
If you do have a wireless keyboard that won’t connect at all, there’s a possibility the problem is with the Bluetooth. There are plenty of ways to troubleshoot this issue, but we also recommend bringing your laptop in for a free diagnostic session if you’ve tried troubleshooting and come up empty. It’s best to consider the issue of the keyboard being wireless and how this can create separate problems from a wired keyboard.
We want to help you fix your keyboard so you can go back to using your laptop for everyday work and fun. Let us come to you or stop by today for a diagnostic session and an estimate of your necessary repairs.
Thursday, May 25th, 2017
Are you tired of dealing with the hassle of troubleshooting every time your MacBook runs into a problem? Are you frustrated when you don’t know if the issue is just a little hiccup or indicative of a larger problem? Let us troubleshoot your device for you and figure out what’s wrong for free.
There’s only so much you should be expected to do in order to fix your MacBook’s issues. And if the problem goes deeper than what you can see on the surface, shouldn’t you know about it? This when it’s time to call in the professionals.
Our team of expert technicians can take a look at your MacBook for free and troubleshoot the device in order to find out what’s going on. With our wide variety of experience in all things Apple, we know when you have a minor problem or a serious issue that requires major repairs. And we can give you all the information you’ll need about what’s wrong with your device for no extra charge.
If you decide not to have your device fixed by our technicians, we can have it mailed back to you as soon as possible. The diagnostic is completely free, so we understand if you choose not to have your device repaired in our store.
If you do decide you would like us to fix your MacBook based on our diagnostic and troubleshooting tests, we can print out a repair estimate for you and quote you a price. We can also let you know how we plan to repair your device and when you should expect it to be returned to you.
In most cases, we are able to return laptops to their owners within 24 hours of the owner’s decision to have them repaired. We work hard to make sure everything is done as quickly and efficiently as possible so you don’t have to be without your computer for any longer than necessary.
Let us troubleshoot your device for free and give you an idea of what the problem is. Then, you can decide if you’d like us to fix your laptop within a period of 24 hours. What are you waiting for? Call now.
Tuesday, May 23rd, 2017
You love your MacBook, but there’s always a potential you could always run into one of the most common problems to befall these devices. And if it can’t be fixed with the touch of a button, that’s where we come in.
Most people love these devices because they run quickly and efficiently. But every once in a while, the speed of all your apps can suddenly cut in half, and it can seem to take an hour just to open a document. Though endlessly frustrating, a slow-running MacBook is no reason to throw the baby out with the bathwater; just come to see us for a quick diagnostic.
Lots of users who have had their MacBooks for several years or so suddenly find it won’t charge anymore. This could be an issue with the battery or it could mean you need a new charger. Let us help you figure it out.
Sometimes, this can be fixed by simply turning the WiFi off and then on again. Other times, you may need to turn your router off and back on. But if your MacBook won’t connect to any WiFi routers at all, even the one at your local coffee shop, you might want to bring your computer in to us.
If an app freezes on your Macbook, you probably won’t be able to quit the normal way. Instead, you can go into the dropdown menu from the Apple logo and choose “Force Quit” in order to close down the app. However, if your entire computer freezes, you may need to force a reboot by pressing Command + Control + Eject.
If your MacBook seems to be stuck in either the off or on position, you can force a shut down or a reboot. However, you may lose data if your computer is frozen. You can also call to give us an idea of what’s gone wrong with your laptop, and we can give you our professional opinion.
Have you exhausted your personal knowledge when it comes to fixing the device yourself? Let us step in and help. Call [phone] now for your free diagnostic session so we can solve whatever issue your laptop is having and return it to you as good as new.
Tuesday, November 15th, 2016
We now have a mobile repair service!
We will send out a certified technician to your home or office who will work on your device while you continue to do what you need to do. How easy is that?
Most of the repairs we perform are completed within an hour.
This is perfect for those of you who don’t want to be without your phone for hours when you have to drop it off at a shop. It’s also great for those who just want your phone fixed without the hassle of going anywhere.
While not all repair services are offered with our mobile service, we can do quite a bit. The best way to know if we can help you with your device is to complete our mobile repair service request form. We will get in contact with you about it to schedule an appointment for us to come out to see you.
Since our technicians need to take time out of their day and we have to drive out to you, we do include a $30 travel fee. This fee much be paid for in advance.
We can come out to your business to repair iPhone, iPad, Macs, smartphones, and more. If you’re in a hurry to have devices repaired, this is your best option. We can diagnose most problems and repair them on the spot with parts in our van. Give us a call or complete our request form now.
Thursday, December 31st, 2015
Each year, it’s a good idea to review the expenses you have and what you can do to reduce them. As you are doing this, we would like to encourage you to take an in-depth look into your mobile device costs, as far as insurance goes.
Many schools and businesses pay for mobile device insurance. This insurance usually covers damages for iPhone, iPads, smartphones, tablets, and MacBooks. Premiums can be rather costly when you factor in all of the devices you have as part of your organizations.
The problem is that even though you pay for the insurance, you may never use it. When you do use it, you have a deductible. This deductible can be as much as the repair would cost without insurance.
Have you ever done the numbers to see how much a repair would cost without insurance? And then take the amount you’re paying for the premium and the deductible? It’s likely you will find the cost is much more than just paying for the repair outright when/if something happens.
You have many options when it comes to mobile device repair. Not all of them are the, though. At iResQ, we have some differences that will make you want to choose us as your repair shop.
Our prices are low for the high quality parts and certified techs we utilize for our repairs. Feel free to research our business to see how many satisfied customers we’ve had over the years. We would love to serve your repairs for much less money than insurance will cost.
Formerly known as ipodresq, macresq, powerbookresq. iResQ is pronounced "irescue" or "i rescue"
*Information on our 24-hour policy is located in our FAQ section.
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