Archive for the ‘iphone repair’ Category

How Do I Know Where I Should Bring My Broken Phone?

Thursday, January 4th, 2018

There are quite a lot of cell phone repair shops in this country and probably lots of them near you. Picking the right one can sometimes seem daunting—especially if you’re not sure whom you can trust. So let us help you determine where you should bring your device for a quick and efficient fix.

Experience and Professionalism

When you speak with someone who can repair your phone, you’ll want to ask about their experience. At our repair center, we have many years of experience between us as well as a history of fixing every type of cell phone and other technological device under the sun. From iPhones to Androids, Macs to PCs, and Kindles to iPads, we’re your best choice.

We also understand what it means to be professional in our work. We want to ensure that everyone who comes into our store and everyone we visit has a positive experience with us and a general comfort with both our knowledge base and our interactive skills. We do believe in putting our customers first, which is why we do everything we can to make sure you will be happy with our service, including visiting you at home or at the office when you can’t come to us.

Expert Work in Impressive Time

Some people consider bringing their phones to a friend or family member who dabbles in repair, but this will never be as safe or as efficient as bringing it to a professional. Even the kiosks in the mall don’t offer the kind of well-rounded services a store like ours can. In addition, we always promise to have your phone back to you within 24 hours of when you agree to have your repairs done. Now that’s a guarantee you can count on.

A Free Diagnostic for Your Convenience

No one should start working on your phone without telling you what is needed for a repair and how much it will cost. This could easily put you in a difficult position, which we will never do. We even give you a free diagnostic, which lets you know everything we intend to fix and the breakdown of the price. Only when you decide to have your phone repaired with us will we begin our work.

Call today to speak with a technician and begin your repair process. You can either stop by our store or we can come to you.

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Did You Buy the iPhone 8 or iPhone 8Plus?

Tuesday, November 21st, 2017

If you bought an iPhone 8 or an iPhone 8 Plus when they was released earlier this fall, you’re a bit of an anomaly. In fact, many wonder if Apple made a huge mistake by releasing them just over a month ahead of the much-hyped iPhone X (pronounced iPhone 10—not “ex”).

It was back on September 22 that the iPhone 8 and the iPhone 8 Plus drew minimal lines outside satellite stores, and it’s really no wonder. The television and internet ads for the iPhone X by that point had techies abuzz. And while many expected the price of the iPhone X would prevent sales, that simply wasn’t the case.

According to a recent report, Apple CEO Tim Cook and his team took a huge gamble, and they lost. Had they waited until after the first of the year to release the iPhone X, the iPhone 8 and the 8 Plus would likely have been hailed as “the ultimate evolution of iPhone design.” Instead, the iPhone 8 and the 8 Plus are presently viewed as a shiny new smartphone with some updated chips.

What does this mean for owners of the iPhone 8 and the iPhone 8 Plus? Will it go the way of the iPhone 5C? Sources call the 5C a “dud,” and claim lackluster sales placed it in “pariah” status. While it’s unlikely the 8 and the 8 Plus will be labeled as pariahs (after all, they don’t have a plastic back), it could mean difficulties for owners when repairs are necessary. Some fear the trend will be to discourage repairs and urge upgrades to the iPhone X instead. Unfortunately not everyone wants or is in a position to shell out almost $1000 for a phone.

Theoretically, the iPhones 8 and 8 Plus have been sacrificed due to a lost gamble with the release of the iPhone X. This will result in a huge drop in iPhone sales at the end of the year, and experts fear even sales of the X won’t make up for that. After all, it’s now in short supply, and that’s expected to continue throughout the early part of 2018.

Meanwhile Google and Samsung are hyping up their advertising to target the iPhone 10. It will be interesting to compare their year-end numbers with Apple’s.

If you’ve purchased an iPhone8 or an iPhone 8 Plus and you’re running into glitches, a reputable repair service will keep you up and running. Talk with them about their expectations for the future of the phones. Seasoned repair professionals aren’t trying to sell you anything, and their expertise will typically save you money.

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Frequently Asked Questions for Cell Phone Repair Techs Answered

Tuesday, November 14th, 2017

You probably have a lot of questions about your cell phone repair, but don’t worry! You’re not the only one. We tend to get the same questions a lot, so here is a post where all of our frequently asked—and answered—questions can be found.

Do you only repair cell phones?

No. We are experts in technical repairs, so we also repair laptops, iPads, iPods, and more. Please call to find out if we can help you with your issue or just stop by.

I need my phone repaired as quickly as possible. How fast can you do it?

Never fear! When you need your phone fixed quickly, make sure you come to us. We can have your device repaired in 24 hours or fewer of you decide to have it repaired with us. How many companies can say that?

Isn’t it cheaper to just repair my phone myself at home?

It might seem cheaper, but if you opt to buy the right tools, you’re looking at somewhere in the $300 range to just repair your phone at home. Also, doing this can be dangerous, let alone difficult. Despite all the life hack videos available online, it is best to let the professionals fix your phone.

Can you fix water damage?

We can, although the repair success rate for water-damaged phones is usually about 75 percent. Some of the time, there is nothing we can do, but we will tell you before you ever pay us for our time.

How do I know what’s really wrong with my phone?

We offer a free diagnostic test to anyone who brings their cell phone to us. We will tell you what’s wrong with your device, how we’re going to fix it, and how much it will cost. Then you can decide to have your phone repaired with us—or not.

Will you really come to me to fix my broken phone?

Yes! We will actually come to your home or place of business in order to repair your phone, which is especially helpful to those who have hectic schedules and can’t come into our store. We can meet you wherever is most convenient for you.

How many phones have you fixed?

We have truly lost count!

If you want to know your phone is in good hands, bring it to us and we’ll perform our free diagnostic. We will then repair it and have it back to you within 24-hours. It’s that simple.

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What You Need to Know When Sending Your iPhone in for Repair

Thursday, October 5th, 2017

It’s a nightmare. Your iPhone is broken and you need to send it to a repair shop. In addition to living without it for days or weeks, you need—in many instances–to package it up and mail it in to a repair shop. The following steps will ensure your phone arrives at the repair shop safely and in a reasonable amount of time.

Packaging

Good quality packaging is key when sending your iPhone in the mail or via another carrier like FedEx or UPS. If you have the original box the phone came in, that’s your best place to start. If not, find a small sturdy box close to the size of your phone. Make sure it leaves enough room to pad the phone with bubble wrap.

Wrap the entire iPhone in bubble wrap and secure the wrap with packaging tape. Seal the box with packaging tape on all ends.

Make certain the address label includes your return address and is written clearly. Securely tape the address label onto the package with packaging tape, making sure none of the label is left uncovered. This ensures that even if the package gets wet from rain or snow, that the writing on the label is protected.

How to Ship?

Priority shipping is worth the worry that will ensue as you wonder where you iPhone is, and when you’ll see it again. The USPS Priority Mail is affordable and reaches most destinations within the contiguous United States in 2-3 days. Other carriers offer their own types of priority shipping, too.

To Insure or Not Insure?

This is where so many people make big mistakes. It’s imperative you insure your package when sending in your iPhone for repairs. Yes, most packages make it to where they’re going, but face it—some don’t. You don’t want yours to be included in that latter group. You know how much your iPad is worth. If you don’t, do a quick online search and you’ll get a pretty good idea. Buy insurance on the value of your iPhone. It’s inexpensive and alleviates a lot of worry. If the worst-case scenario happens, you’ll get back enough money to buy a phone of equal value.

Company Response

A reputable iPhone repair business will notify you when they receive your package. They’ll let you know when the repair begins and if they have a delay in receiving the necessary parts to fix it. Most importantly, they’ll contact you to let your know your iPhone, in good working order, is on its way back to you.

Posted in iphone repair, Smartphone Repair | No Comments »

Does Apple Slow Down Old Devices to Make You Want to Buy the Latest One?

Tuesday, September 19th, 2017

apple slows old iphonesA rumor has been going around recently that Apple deliberately slows down older iPhones to make users want to buy the newest released one. There’s even mention of a Harvard study that “proves” this to be the case.

This, of course, has made a lot of people upset. No one wants to think they are being tricked into doing something they don’t want to do.

The good news is that this is FALSE.

There is no Harvard study that has proven Apple slows down old iPhones. The reports of this are simply falsified. People love to cause drama and this one definitely achieved that goal.

But…What If Your iPhone Really Is Slow?

So, why is it that you seem to feel like your old iPhone is slower when a new one is released?

It’s because you want the new one. It’s as simple as that. Humans are constantly yearning for the next big thing. They want something that new, shiny, and of course, faster than what they had before. “The grass is always greener…” So, it’s not that your older iPhone is slower than before when the newer iPhone came out. It’s more that you seem to look for faults in the one you have just so you have a reason to get the new one.

We rationalize really well when we really want something, right?

Now, what should you do if you do end up feeling as though your old iPhone is just not performing the way that you need it to, so you can get what you need out of it? Call iResQ.

Why It May Be Slow and How We Can Help

Many times, the reason for slow performance is because something has happened internally to cause a disconnection. Our techs can help by looking inside your iPhone to ensure all the working parts are working correctly. This diagnostics process is actually FREE. If they find anything wrong with it, you can then decide if you want us to repair it considering the quote we provide.

Don’t throw your older iPhone away because a new one has come out. Get it repaired by us, and continue to enjoy a device you’ve grown very attached to and love so much.

Source: http://www.snopes.com/harvard-study-apple-iphones-sales-slows/

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