Archive for the ‘iphone repair’ Category

Smartphone Repair for Businesses: We Come to You

Friday, March 17th, 2017

mobile iphone repairFrom time to time we all have a problem with our Smartphone or iPhone.  Your callers cannot hear you or you cannot hear them.  Maybe you can’t make outgoing calls, or can’t receive them.  It is definitely an inconvenience for individuals, but it can mean lost revenue for a company.  Imagine the convenience of not having to take time from important business matters to take your phone out to be serviced.  We think we have an answer to help if you find yourself in this situation.

Just a Phone Call Away

We have customer service representatives just waiting for your call.  He/she will listen carefully, and note any problem you are having with your phone.  An appointment will then be set, at your convenience, to have a technician come to you.  They will be equipped with the necessary tools and parts to complete most repairs for you on-site.

No Reason to Leave Your Office no Matter What the Diagnosis

If the technician determines the problem to be more extensive than can be handled at that moment, he/she will arrange to bring the phone to our shop for you.  All paperwork will be prepared in your office, and you can review all notes before your phone leaves your location.  We will perform the necessary diagnostics and determine a course of action to remedy the problem.  The repair work will be done as quickly as possible, and your phone will then be returned to you by a technician.

Warranty on Repairs

We provide a warranty on any repairs we do.  Ask your technician what the warranty period would be for your specific issue, as this may vary depending on the type of repair that was done.  The technician will answer any questions you may have so you are happy before he/she leaves your office.

Time is Precious

As we are all so busy with our lives and careers, we sometimes feel overwhelmed with all that needs to be done each day.  Our company fully understands this, which is why we try to help with our mobile service.  You can rest assured in knowing there will be one less task for you, or a staff member, to worry about doing. Contacts using a phone are an important part of most any business, every day.  Now calls can resume, and business can return to normal in no time.

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Using a Smartphone or iPhone Repair Business

Thursday, March 9th, 2017

iphone crackedThere aren’t too many people in the world today who aren’t the proud owners of some sort of smartphone. With the technology advanced society that we live in today, owning a smartphone has become a basic need for everyone. The truth is that regardless of what kind of smartphone you own, after a period of time something always goes wrong with it. Whether it be the infamous cracked screen or some critical function just crashed, whatever the case, you are going to need help with repairs and quick because nobody really likes to go a minute without having access to their phone.

So now comes the time where you have to make a decision as to who you will use to repair your phone and you are seriously considering the mobile repair business as opposed to a standard repair shop, and for good reason. The mobile repair service saves you time and money because it accommodates by coming to where ever you are, which in turn, saves you the time of traveling to a standard repair shop and saves you some gas money, as well.

Another benefit of using a mobile repair business is that you basically cut the costs of repairs in half when you use this service. The manufacturer and mobile carrier’s repair services have always been known to be higher than something like a kiosk or the mobile repairs because it’s their products and the original replacements of phone parts cost more than aftermarket parts. Therefore, it would make sense for the manufacturers and mobile carriers to charge more for their repair services.

When dealing with standard repair businesses you may have to endure the daunting experience of calling to schedule an appointment to be seen and you could be on hold for quit sometime because a lot of people use the standard repair business. This also means that it could be awhile before they can fit you in their schedule to repair your phone. This is usually not the case when you deal with the mobile repair service, they allow you the convenience of scheduling a service date and time online and around your schedule.

That type of service would be considered superb because the customer is everything to a business and the idea of giving them control of the whole customer experience is a genius concept that won’t ever fail and helps to both gain and retain customers.

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Why You Should Never Go to the Manufacturer for Screen Repair  

Thursday, March 9th, 2017

 

iresq iphone repairYou have been living on the edge with your phone since the day you brought it. You just didn’t feel like you needed to invest the extra money for a case because you are very careful and nothing won’t happen to your phone, besides you will guard that thing with your life. Not surprisingly, almost everyone who purchases a phone feels the same way you do, like you are the most responsible person in the world and accidents don’t happen to you. Well, you can never be too sure and there’s nothing wrong with being too safe when it comes to your prized possession. Just in case the unthinkable happens and you need screen repairs, you should definitely think twice about going to your manufacturer for the repairs.

It’s Overpriced

Manufacturer’s are really getting over like fat rats at our expense and lack of knowledge. They are charging well over a hundred bucks to fix cracked screens and it’s taking longer for them to complete the job. Had we had the knowledge, we could just go online maybe amazon or eBay and buy a replacement screen for ten bucks, grab a cellphone repair kit for about $10-15 and complete the job in under 5 minutes. But, of course, this is something that they don’t tell you in the phone manual, it would cost the manufacturer thousands of dollars.

 

It Takes Too Long

It’s bad enough that your phone broke but to be without it who knows how long while the manufacturer repairs it is just insane. You feel naked without your phone and so disconnected from the world as you know it. Who knows when they will be finished fixing your phone..a couple of hours, a couple of days? Either way, who wants to go through that agony and uncertainty?

You May End Up with a Refurbished Phone

If the manufacturer is unable to repair your broken screen, they will usually go ahead and replace your phone. Sometimes instead of giving you a new phone, they try to cut costs and provide you with a refurbished one instead. A refurbished phone is one that has been returned to the manufacturer due to a defect or technical issue. The refurbished phone has been repaired, tested, cleaned and in some cases it may or may not come with a guarantee.

It’s best to go with iResQ! We have professional technicians to repair your phone quickly and for a low cost. Contact us today for more information why we’re better than a manufacturer when it comes to cellphone repair.

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Cellphone Repair Service Industry Growing But Beware of Low Quality

Thursday, March 2nd, 2017

iphone repairCell phones have definitely become a staple in our lives. The statistics are astounding, there are more than six billion cell phone subscriptions on earth. That’s almost a cell phone for every human being in the world today. What’s even more amazing is that this growth took just a little over 20 years to happen. Because of this growth our dependence on cell phones have also increased. We hardly go anywhere without them. They have become as much a part of our lives as our clothes, cars, and other necessities in our lives. Since cell phones have become so important in our lives, we depend upon them a great deal. That means when they break, repairing them becomes as important as getting our cars fixed. This has resulted in a tremendous growth in the cellphone repair service industry. In fact, the need to repair cell phones has created this new service industry.

Many cell phone repair services are located in shopping centers or operated by small business owners working out of their homes. The service provided includes repairing most types of phones, including iPhones, Samsungs, and most other smartphones in less than an hour. The most common service provided is repairing a cracked screen, but other issues are also addressed. Since the cellphone repair service industry has grown so rapidly, there are some things we should consider when searching for the right repair service. One of the biggest problems or complaints people have when getting their cellphone repaired is the level of experience and skill of the technician.

Just like you wouldn’t take your vehicle to any car repair service without first making sure they are qualified or getting a recommendation from someone, the same needs to be applied when looking for a cellphone repair service. Make sure the technician is qualified and has taken courses, been trained and certified in repairing cellphones. Be sure they are using quality parts. Replacing phones with shoddy or defective parts will only frustrate you more when your phone breaks down in a couple of weeks again. Our cellphones have become a necessity in our lives, so make sure you trust the repair technician to do the job you’re paying him or her to do. The worse thing to happen is to end up paying more in the long run because someone was inexperienced or used the wrong parts or used defective parts when fixing your cellphone.

Our technicians have been trained and have experience working on mobile devices. You can trust iResQ to repair your phone, tablet or MacBook the right with high quality parts.

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Why You Should Never Do DIY iPhone Repair

Thursday, March 2nd, 2017

iphone repairYou most likely depend on your iPhone every day.  Especially if you use it for work.  If you have a problem with your phone you may be tempted to try to remedy it yourself.  There are several reasons why this would not be a good idea.

Warranty Stipulations

If your iPhone is still under warranty then read the fine print carefully.  Most times, it is stipulated that the owner cannot repair it.  You would most likely find it stated that this would void your warranty.  It is important to take this seriously or you will have to pay for the damage.  You also cannot assume that every issue will be covered by your warranty.  You have to read it in its entirety.

Safety Concerns

This is probably the most important reason.  Unless repairs are done correctly, many problems could potentially occur.  There are many parts inside of a cell phone and it is important that all connections are secure for it to work properly.  If a part is loose or the battery is damaged, your iPhone could overheat and cause a serious injury or fire.  If your screen gets cracked or shattered, it needs to be replaced.  You would not want to try to remedy the situation yourself in this case, as you could get cut or severely damage the phone.  You want to feel secure in knowing your phone will work when you need it to.  There should be a customer service number for you to call for the address of the local authorized repair location.

Re-Sale Value

Most of us upgrade our phones.  When that time comes you’ll probably want to sell your iPhone.  You may try eBay or Amazon for instance.  In order to get the best price you will need to be honest about its condition.  If you scratched or dented it trying to make repairs this has to be disclosed.  If a feature is not working because you failed to fix something correctly, this would need to be stated.  As you can imagine you would not get top dollar unless the iPhone is in like-new condition.  You’ll want to include several photos when you list it.  The pictures will make the difference if you want top-dollar.  If you have taken good care of your iPhone the potential buyer will be eager to pay you a good price for it.

Call us today for help with fixing your iPhone. We have experienced technicians who have been trained on all iPhone repairs. Do NOT risk repairing it yourself. It’s not worth the possible long term costs.

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