Archive for the ‘Cracked / Broken Screens’ Category

Teen Experiences iPhone Nightmare at Camp

Monday, September 9th, 2013

Georgia iPhone Repair

This is the teen’s iPhone screen before we replaced it.

Camp is a time to have relax, have fun, and enjoy the summer. For one teen though, it ended up as a sad experience when she ended up with a cracked screen on her iPhone.

Lesson to Learn – Be Careful of Your iPhone on the Top Bunk

An iPhone devoted teen was having fun on it while lying in bed. As she was texting, she felt asleep. In the morning, she awoke with a frightening thought – where was her cell?

She looked right, she looked left, and then she closed her eyes, took a deep breath, and look down. There was her cell phone faced down. She climbed down as fast as she could, and pick up her phone while holding her breath.

Her worst nightmare had happened – her iPhone’s screen cracked.

iPhone Repair for Georgia Teen

The father sent in his daughter’s iPhone for repair when he was able to convince her to give it up. The screen had been cracked for weeks, but she didn’t want to lose her ability to text and Facebook. Luckily, the repair was an easy fix, so we could get it to her in record time.

When we received the iPhone, we immediately performed an iPhone screen replacement. It went well, and it looked as good as new.

Doing More Than Just a Screen Repair

The father mentioned that the power button was sticking too, so our certified technicians took a look at that too. We took care of that by doing some cosmetic work on the device.

It was our pleasure to do this Georgia iPhone repair for this teenager. We know that a teen’s iPhone is one of her most prized possessions, and we’re honored that she allowed us the couple of days to take care of it for her.

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Watch Out for Ebay Dupes on iPhones

Monday, September 2nd, 2013

Cracked iPhone BackAt iResQ, many times we receive products from customers that make us feel bad for them. This is one of those cases.

Customer from Washington – iPhone Repair

We received a WA iPhone repair, which is a state that we receive a decent number of repairs from each month. The customer reported that the phone wouldn’t turn on, even though it is fully charged. She also stated that it suffered from a cracked back and front.

The customer’s story of how this happened is quite sad. It’s seems she sold her iPhone on eBay. The person who bought it claimed that when he received it the phone was cracked. In an effort to provide good customer service, she told him to send it back to her for a full refund.

When she received the phone, it wasn’t the same iPhone she sent him. She decided to send it to us to see if we could bring it back to life.

The Devastation We Found

  • The serial number was removed
  • Front and back was cracked
  • Liquid sensors were tripped (water damage)
  • The logic board was corroded
  • There was no display

In an effort to help our customer, we performed an iPhone battery replacement. We replaced the dock and display too. Unfortunately, the phone still didn’t turn on.

To bring this back to life, there would need to be a great deal of work done to the iPhone. It would need a brand new logic board, a new face plate, back plate, and battery.

This order was for a free iPhone diagnostic – a service we provide. We contacted the customer to let her know what we found, and the cost for it. Since the cost of a logic board is quite high (it’s the main part of the phone), she decided not to move forward.

At iResQ, we wish we could have easily fixed this customer’s iPhone for her without it costing the price of a new logic board, but it just wasn’t feasible. She was duped by the eBay user who swapped out her working iPhone with one that was severely abused. This is a lesson to everyone out there interested in selling or buying a device on eBay.

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Trusting Online iPhone Repair Services

Tuesday, June 18th, 2013

online iPhone repair shopWhen most people have a cracked screen or broken device, they turn to the Internet to find the closest place to fix it. They have more trust in the local iPhone repair shop than any other place because it’s familiar to them, but is it always the best choice to have your device fixed? At iResQ, we don’t think so, and here’s why.

Inexperienced Technicians

Many people who have replaced an iPhone screen believe they are an expert in repairing all devices. The problem is that not every device is the same and not every fix is the same. An iPhone is different from a Galaxy, and a Nexus is different from an iPhone. One crack on an iPhone can be much different from a crack on another iPhone. Same goes for iPods, iPads, and more. Treating every case the same could end up troubling to the owner because he may end up with a device that doesn’t function the way they would expect it to when they get it back.

Low Quality Parts

To keep costs low, many iPhone repair shops purchase generic parts. As you already know, generic is usually replicas of original parts, and they are sometimes lower in quality. When you have your device repaired with low quality parts, you may end up with a broken device in just a few months. With high quality parts, you receive a device back with the same integrity as you purchased it new.

Poor Customer Service

Since brick and mortar iPhone repair shops receive a lot of business from locals, they have to push repairs out as soon as possible. This can sometimes mean they don’t take the time to care for customers as they should. Yes, it doesn’t make much sense since reputation is everything in business. But when you are one of the only repair shops in town, many people think they don’t have a choice. Luckily, that is simply not true.

Trusting an Online iPhone Repair Shop

At iResQ, our technicians are certified. What does it mean to be certified? To become certified, our technicians received extensive training on how to fix broken iPhones, iPads, iPods, and more. They are supervised by more experienced technicians until they become just as skilled as they are.

All of the parts iResQ orders are of the highest quality possible. We don’t believe in low quality parts just to get repairs out at the lowest cost possible. We want to ensure that your device ends up back in your hands as good as it was when you first put it in your hands.

Finally, iResQ goes above and beyond to ensure you are pleased with our service. We send you an email when we receive your device; we email you when we start working on your device, and when your device is repaired and being shipped. If there is a problem with your order, we will take care of it. There’s a reason why we have hundreds of positive reviews all over the Internet. We are committed to our customers’ satisfaction!

So, as you’re searching for a local place to get your broken iPhone, iPad, iPod, or any other device you have, consider online iPhone repair shop iResQ. We provide a quick turnaround just like the local shops, and our prices are often much less than theirs are. We look forward to serving you as a customer of iResQ.
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Posted in Cracked / Broken Digitizers, Cracked / Broken Screens, ipad repair, iphone repair, iPod Repair, iPod Touch Repair, macbook repair | No Comments »

Change iPhone Screen: The Good, the Bad, and the Expense

Monday, June 10th, 2013

Many people when they drop their phone, they immediately pick it up hoping and praying that the screen isn’t cracked. Kind of like this guy:

This guy was lucky. Some people aren’t as fortunate. They end up with a phone like this:

change iphone screen

If yours look a little like this, it probably took you a little while to get over the shock of your precious iPhone’s screen. Now, you’re starting to think what you should do. You have three options:

1. Leave it broken. *We don’t advise this because you could end up hurting yourself, someone else, or your phone even more than it already is.

2. Fix it yourself.

3. Send it off for repair.

I know…when you first start searching for how to change iPhone screen DIY steps, it seems like you could really do it. The expense sounds pretty good too. It looks enticing when you see that you could buy a new screen for your iPhone for $20. The only problem is what do you do when you get it?

Of course, you could buy the iPhone cracked screen kit. Those will run you about $40 and comes with all of the tools you need.

I get it. $40 and your time sounds like a much better deal than paying over $100 at most places, according to Market Watch, to have someone else do it. That is, if you can successfully change an iPhone screen successfully.

Let me tell you a story:

One day, I dropped my phone (not my iPhone – dare I say my Droid?). When I found out I could have a shiny, new screen only by spending $20 on eBay, I went ahead and gave it a shot. After hours of trying to get the broken screen off and trying to put a new one on, I went to Verizon to get an iPhone.

Long story short: With all of the connections and the broken glass everywhere, it was close to impossible to replace the screen.

You are probably thinking I am just technically disadvantaged, but apparently, I am not the only that has trouble with the repair process. According to Consumer Reports, replacing a cracked screen isn’t worth the $30 and hour an half its staff spent trying out all different kits.

If fixing it yourself isn’t an option, what should you do to change iPhone screen?

Let the professionals handle it! The first thing most people think about the expense, so let’s tackle that right now.

Apple can fix your iPhone’s screen at the store while you wait for $199. Why would you ever want to spend that?

At iResQ, you could pay half of that. Our repair only costs $89 for a iPhone 4S. Sounds much better, doesn’t it?

Think about it. Either you could spend $30 to buy a kit that will make you spend over an hour in frustration, or you could just send your iPhone for a screen replacement and have it back in a few days for just about $60 more. Isn’t your time worth $60?

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Five Dangers of Using an iPhone with Cracked Screen

Monday, May 27th, 2013

You dropped it, closed your eyes, cussed under your breath, and picked it up. You opened your eyes, and you see what you never wanted to see – your beautiful iPhone with a cracked screen.

An iPhone cracked screen isn’t the end of the world, even if it feels that way. After the initial shock of it, you may even consider keeping it that way because you don’t want to pay for a screen replacement or you don’t have any idea where to get one.

It’s not wise to do that though. A cracked screen on an iPhone isn’t something you should ignore. There are dangers with it and some are even serious.

iphone cracked screen

#1: A Cracked Screen Can Lead to a Shattered Screen

Once your iPhone has a cracked screen, it is compromised. This means that it doesn’t take much for the rest of the screen to shatter into hundreds of pieces. You could simply put it down on the counter, and all of sudden see the whole screen break into tiny shards of glass.

#2: Glass Can Cut You

If you don’t know this already, glass can cut you. The screen on your iPhone is glass. If you have a cracked screen, there are tiny pieces of glass sticking out. When you put your hand, ear, or face on it, there is a possibility that the glass could embed into your skin or cut you. May not sound like a big deal now, but just think about how much it would hurt if you had tiny glass particles in your skin. Take it one step further and think about what if that caused an infection and you had to seek medical attention for it. As you can imagine, that would be a big deal.

#3: You Could Harm iPhone Capabilities

The screen on your iPhone protects the digitizer, which is what transmits information when you touch something on the screen. When you have a cracked screen, a part of the digitizer is exposed. This leaves it to be susceptible to dust, dirt, water, and many other iPhone no-nos. It is possible that over time, the digitizer could stop working, which means you would have a bigger iPhone repair on your hands.

#4: Shows Irresponsibility

When you’re a professional, people want to trust you. If they see your cracked screen, they may think you are careless. You don’t want important people thinking you can’t hold onto your most precious items, or they may not allow you to care for their most precious items. This could hurt your image, reputation, and business.

#5: It Distracts You from What’s Important

When you pick up your iPhone, you don’t want to see a cracked screen. You want to see what you want to look at. Whether that is email, Facebook posts, Tweets, or your current favorite game, you want to be able to see it in all its beauty. Every time you have to see the cracks, you are reminded of that ugly incident that made your heart collapse.

Get an iPhone Cracked Screen Repair

There’s no need to go through life with an iPhone cracked screen. You can use our certified technicians for an iPhone screen replacement. We’ve done so many of these that we are proud of our expertise in this area. We know that we are giving people the beautiful, new screens they had when they first bought their iPhone, so they can forget all about that horrible day when their iPhone suffered a crack.

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