Archive for the ‘Author Posts’ Category

Here they go again. WWDC 2013!!!

Wednesday, May 29th, 2013

Hello again everybodies. It’s that time of year again. Summer is fast approaching. Summer with a capital S, as in 5S, as in iPhone updates! Actually, that’s not likely to happen in June, but I had no where else to go with that motif. So, if iPhone updates are coming in September, what will we see in June? iPad news? Again, the iPad is practically driving Apple right now along with the iPhone, so it will probably warrant its own media event when there is big news to be had. So we’re probably looking at OSX, iOS and possibly Mac notebook updates this time around. Rumors include Retina displays on the MacBook Air, a new sleeker iOS with a touch of Jony Ives, and more ever-decreasing margins of difference between the mobile iOS juggernaut and it’s dying OSX counter part. Coverage starts in about a week and a half, so stay tuned for analysis. In the meantime, your broken gear is still worth getting fixed, so we’re here for you if you need MacBook screen repair, iPad digitizer replacement, or your iPhone took a bath. Have a great week folks.

Written by Eric

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iPhone Dropped in Water Rice Trick

Tuesday, May 7th, 2013

iphone dropped in water rice trickPlop! There goes your iPhone into water. You reach into wherever it landed, pull it out, and…PANIC. Oh no, it’s all over.


It’s not over until it’s over. You may be able to save your iPhone with the rice trick.

First Step: DO NOT Turn Your iPhone On

Under no circumstances should you turn your iPhone on. This could be devastating for your iPhone, and in turn, you.

I know it will be difficult to fight the urge to find out if your iPhone really is dead, but as soon as you turn it on, you may short out the circuits, and that could kill it.

Simply wipe the outside of your precious iPhone with a towel, shirt, or whatever you can get your hands on.

Second Step: Get the Water Out

Shake the iPhone, so you can get as much of the water out of it as possible. Now, be careful. You don’t want to shake it so much that it flies out of your hand and shatters in thousands of pieces. Shake it vigorously with a really good handle on it.

Third Step: Start the Drying Process – The Rice Trick!iphone dropped in water rice trick

Rice has super absorbing powers. Find a plastic bag with some sort of closure on it such as a Ziploc bag (the freezer size). Fill the bag with rice, and stick your iPhone inside. Give it a good 24 hours or longer if you want to make double sure that it’s dry.

After 24 hours, take the iPhone out, and take a deep breath. This is the moment of truth. Plug your iPhone in and turn it on. Hopefully, it will startup just as it did before it decided to take a dive.

Fight the Urge to Use a Hair Dryer

You already know not to turn your phone on. There’s one more thing you should not do, no matter who tells you to do it.

The rice trick is what works the best if the iPhone is recoverable at all. You may hear of some people who used their hair dryer to dry their phone. It’s not the best way though. You could end up messing up the electronics inside with the heat. Yes, some people have successfully saved their phone using this trick, but it was mostly luck.

How iResQ Helps with iPhone Water Damage

If you take your iPhone out of the rice, and you’re not able to turn it on, iResQ may be able to help. Many times, our technicians can remove the damaged parts of the iPhone, and replace it with brand new ones. However, in some instances, the logic board becomes corroded. This is the most important circuit board for the phone. While it can be replaced, when you add in all of the other parts that need replacing, it may end up costing you quite a bit of money.

There’s no way to know though until a technician looks at it. It’s a good thing we offer a free diagnostic for iPhones. You can send in your phone, and our technicians will tell you whether it can be saved or if you’ll be shopping for a new phone.

Images courtesy of digitalart & thanunkorn /

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Spring? Hellooooo?

Monday, May 6th, 2013

Hey folks. Welcome back. And bundle up, because winter isn’t relenting in Kansas. We at the Q were scraping snow off our windshields as of last Thursday. Yep, snow on May second. And third. Ah, the midwest. Well, it’s going to be wet this week, but at least it’ll be warm so we’re going to go ahead and call it spring. And that means a spring deal. For the month of May we’re repairing glass panels on your Unibody MacBook or MacBook Pro for a special discounted price. 13″ models are only $95 and 15″ models are just $105. Just check out the MacBook Pro repair services, click glass panel replacement and enter coupon code MAYDAY at checkout for your discount.


Have a great week everybody, and stay warm and dry.

Written by Eric

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April Madness

Thursday, April 4th, 2013

Well, friends. It’s been an eventful few weeks here in Olathe, Kansas. Business is booming as usual, everyone is going crazy for the NCAA tournament and our annual office pool, and we’re bringing on several new techs to keep up with the workload from our loyal customer base. Stay tuned to meet the newbies. We’re following all the Apple product development rumors for you, and it’s looking more and more likely that a new iPhone or two will be at least announced if not available on shelves by summer 2013. We may, as the rumors have been suggesting, see a cheaper model made from alternative materials, or it may just be the yearly processor and feature upgrade in the form of a 5S. In the mean time, if you drop your iPhone 5, or for that matter your MacBook Pro, iPod or iPad, we’re here to help.

And for you particularly fanatical Apple nuts, you’ll be pleased to know a second Steve Jobs biopic has been green lighted, and in fact will beat the Kutcher film to the small screen. The interweb screen, that is. Before Jobs is released later this year, check out the self-proclaimed FiRST movie about Steve Jobs at Funny or Die, “iSteve”. Here’s a teaser:

iSteve Exclusive Teaser Trailer from iSteve

Have a great week, everyone.

Written by Eric

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Tuesday, February 26th, 2013

Hey folks. If you called in on Tuesday, February 26 you may have wondered why one of our wonderful customer service representatives wasn’t available to take your call. Unfortunately for the second time ever, iResQ has had to close up for a day due to severe winter weather. But that doesn’t mean we’ve gone anywhere- we’re continuing to take orders placed online and will be back to help you tomorrow when the plows clear the foot and a half of snow and ice that’s falling on top of last Thursday’s foot and a half of snow and ice that still hasn’t gone anywhere. It’s kind of serene when you look at it in one small picture, but it’s pretty nasty when you’re under it:


For those of you in warm sunny climates, enjoy the weather. For those in the midwest who are buried, hunker down and get cozy. We’ll be back in no time for more of the MacBook, iPod, iPhone and iPad repairs you’ve come to depend on. Take care.

Written by Eric

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