Frequently Asked Questions for Cell Phone Repair Techs Answered

November 14th, 2017

You probably have a lot of questions about your cell phone repair, but don’t worry! You’re not the only one. We tend to get the same questions a lot, so here is a post where all of our frequently asked—and answered—questions can be found.

Do you only repair cell phones?

No. We are experts in technical repairs, so we also repair laptops, iPads, iPods, and more. Please call to find out if we can help you with your issue or just stop by.

I need my phone repaired as quickly as possible. How fast can you do it?

Never fear! When you need your phone fixed quickly, make sure you come to us. We can have your device repaired in 24 hours or fewer of you decide to have it repaired with us. How many companies can say that?

Isn’t it cheaper to just repair my phone myself at home?

It might seem cheaper, but if you opt to buy the right tools, you’re looking at somewhere in the $300 range to just repair your phone at home. Also, doing this can be dangerous, let alone difficult. Despite all the life hack videos available online, it is best to let the professionals fix your phone.

Can you fix water damage?

We can, although the repair success rate for water-damaged phones is usually about 75 percent. Some of the time, there is nothing we can do, but we will tell you before you ever pay us for our time.

How do I know what’s really wrong with my phone?

We offer a free diagnostic test to anyone who brings their cell phone to us. We will tell you what’s wrong with your device, how we’re going to fix it, and how much it will cost. Then you can decide to have your phone repaired with us—or not.

Will you really come to me to fix my broken phone?

Yes! We will actually come to your home or place of business in order to repair your phone, which is especially helpful to those who have hectic schedules and can’t come into our store. We can meet you wherever is most convenient for you.

How many phones have you fixed?

We have truly lost count!

If you want to know your phone is in good hands, bring it to us and we’ll perform our free diagnostic. We will then repair it and have it back to you within 24-hours. It’s that simple.

Posted in iphone repair | No Comments »

Apple No Longer Repairs These Three Macs

November 7th, 2017

Three Mac computers were deemed obsolete or vintage by Apple as of this past Tuesday, October 31. What this means is that even if the computers are still in use, Apple will no longer repair them or provide replacement parts for them.

According to a recent report, the extended warranty offer for 2012 MacBook Pros with retina displays has ended as well. Some models of this laptop had anti-reflective coating that rubbed off. Many Apple gurus dubbed this problem “Staingate.”

So which Macs are so recently included in the “obsolete” and “vintage” categories? iMacs from late 2009—both the 21.5-inch and the 27-inch models—are now considered obsolete. This is simply a step Apple takes five years after a model is last manufactured.

The latest computer to move into the “vintage” category is the Mac Mini, which was last manufactured in mid-2011. This classification indicates that support is still provided for these devices for an additional two years. This is due to legal reasons in both Turkey and California.

What does this now mean for owners of these Apple computers? Some consumers are already upset—especially with regard to the Mac Mini. One comment following the Apple announcement reads as follows.

“As an owner of a 2012 Mac Mini, it feels odd to see the obsolescence date nearing. Technically being only one model older than the current shipping one it is still the most powerful and most upgradable Mac Mini. I hope the 2012 is still supported for a few more years, considering they were still sold as current models until late in 2012.”

Another commenter offered a bit of consolation.

“Typically Apple goes by the date they were last sold, not when they were introduced. Since the 2012 model was sold until late 2014, it should probably be fully supported until 2019, and obsolete around 2021,” the commenter wrote.

Clearly Mac users have grave concerns about what to do if and when their computers deemed obsolete or vintage require repairs. Is there anyone else they can contact to assist them when something goes awry with their computers?

Mac users can, in fact, take heed. Even though Apple has stopped repairing these computers, we still repair them.   A simple phone call to us at 1-800-555-5555 will put you in touch with highly skilled technicians who will use their training and high quality parts to get your Mac computer back into tip-top shape. Call today and get your Mac back up and running.

Posted in macbook repair | No Comments »

Having Your Macbook Professionally Cleaned: Better than a Lifehack

November 2nd, 2017

There are plenty of articles (and videos and how-tos) out there on the Internet telling you how to clean your Macbook yourself. After all, it’s a good idea to clean your device every so often so it can run smoothly and get the cobwebs out. Though there are programs you can download that will clean up your computer’s contents, it’s a whole different ballpark, however, trying to clean the hardware yourself.

Cleaning Your Mac Is Delicate Work

It may not look like it now, but if you really want to clean your Macbook, it takes some getting down and dirty. This can mean taking your computer apart so you can get everything and really make sure it’s clean. As a result, many people underestimate how delicate cleaning a Macbook really is. Instead, why don’t you leave it to the professionals and spend your time on something else?

You Could Void Your Warranty

It’s always a possibility. When you take your computer apart, there is a potential you can do something to void your warranty. Even just the act of taking it apart in some cases does so. As such, it’s a good idea to know what you’re doing when you start tinkering around with your Mac, and if you don’t, ask someone who does.

Cleaning Your Macbook Can Still Cause Problems

Even though you’re not actually messing around with the computer’s wiring and whatnot, cleaning it can still potentially cause problems if you spill something, use the wrong tools, etc. Because of this potential side effect, it is often better to ask someone to clean your Mac who has the right tools and know-how at the ready and who won’t have trouble putting your laptop back together afterward.

Save Yourself the Headache: Let Us Lean Your Macbook

Instead of worrying about whether or not you’re going to do something to harm your computer, why not just let us give it a spit shine and return it to you as good as new? Especially if you’ve never cleaned your Macbook before, it’s time to have a professional look at it and make sure it’s running well in addition to being clean.

You can find out more about our cleaning and repair fees by calling or stopping by our store. We are here to help you keep your Macbook in the best of shape.

Posted in macbook repair | No Comments »

Easy, Affordable Smartphone Repair

October 26th, 2017

If you have a smartphone that needs to be repaired for any reason, there are options available. Many people can’t afford to replace a broken smartphone. Whether you have an Android device or any other kind of smartphone, regardless of the brand, and you can’t afford to replace it with a new one, repair is always available for your smartphone. Easy, affordable smartphone repair can save you money and hassle in the long run.

Reasons to Have Your Smartphone Repaired

There are many reasons you might need to have your smartphone repaired. This could be anything from a broken screen to internal problems. Maybe your phone shuts on and off or reboots for no obvious reason. Your smartphone may not even turn on at all. In cases like these, you can use a smartphone repair service that can find the issues with your smartphone and give you an estimate for the cost of repair. More often than not, repairing your smartphone is a much more affordable option than buying a new one, especially if you don’t have insurance to help you purchase a new smartphone. There is never a need to throw away an old smartphone and buy a new one. Smartphone repair is just a call away, ready to offer a quick, cost-effective way to get your smartphone back in action.

Some consumers assume smartphones are disposable and pretty much finished if they are damaged, but this isn’t the case. Smartphone repair services can fix most issues with a smartphone, or even with your tablet and other electronic devices. In fact, these days, getting your smartphone fixed regardless of what has happened to it is commonplace. There are very few issues your smartphone can have that a qualified smartphone repair service can’t handle.

Get Your Smartphone Repaired

If you can’t afford a new smartphone or don’t want the hassle of switching to a new smartphone because you’re comfortable with the one you have, look into getting your smartphone repaired. A good smartphone repair service can provide easy, affordable smartphone repair and keep your smartphone working as good as new. The life of smartphones these days really is better than ever. Don’t let a damaged smartphone get you down. Bring it to a qualified smartphone repair service and have your damaged smartphone brought back to life. It’s the best way to save money and keep using your smartphone without putting a dent in your wallet or costing you too much time away from staying connected.

Posted in Smartphone Repair | No Comments »

How Can I Know If My Case Will Protect My Phone?

October 19th, 2017

Some cases are just not very protective. They might be pretty, but when it comes to actually performing a function, they fall a bit short. Here’s how you can determine if your phone case will actually do its job and protect your fragile phone.

Brand Name Protective Cases

Some cases are known for being extremely protective. Though they may not be the flashiest options out there, they are very helpful for keeping your phone out of danger. Otterboxes are some of the most popular phone cases when it comes to all-around protection. Getta Grip cases have a grip piece on the back so you will never just accidentally drop your phone. Lifeproof is another well-respected brand that is known to be waterproof and to also provide users with a scratch protector.

Think About Your Problem Areas

Are you around a lot of water or weather during your day-to-day activities? Are you prone to dropping your device often, even when you think you have a good grip? Are you even the kind of person who routinely drops, throws, or runs over your phone with your car?

If you are the last one, yikes! But don’t worry. It happens. Try thinking about the issues you often have with your phone and then buy a case accordingly: waterproof if you’re really afraid of it getting wet, silicone-based or hard-covered if you drop it a lot, or totally indestructible if you actually do think you might run over it.

Be Careful With Your Device

Remember, there’s only so much a case can do. If you decide to buy one of the best, strongest cases, you will be likely to have a phone that survives anything. But it is also important to be gentle with your device and to avoid getting into problems where it could become harmed. This will allow your case to do a better job of protecting your phone.

Did Your Case Not Live Up to Its Job?

And are you now stuck with a phone that needs repairs? No worries; we can help. Call today or stop by to speak with a professional cell phone repair technician and get a free diagnostic so you can know exactly how much the repairs for your device will cost. We can also recommend some of the best heavy-duty phone cases for all-around protection.

Posted in Smartphone Repair | No Comments »

 

 

See iResQ Reviews at Bizrate.com
   
iResQ
15346 S. Keeler St.
Olathe, Kansas 66062 USA

1-888-447-3728

© 1994-2013 ResQ Systems, LLC. All rights reserved.
Please read our Terms of Use and our Privacy Policy before making your purchase.

Formerly known as ipodresq, macresq, powerbookresq. iResQ is pronounced "irescue" or "i rescue"

*Information on our 24-hour policy is located in our FAQ section.

iResQ is not affiliated with Apple Inc., and is an independent service and repair entity. All Apple logos used on this site are a trademark of Apple Inc..

Apple, the Apple logo, iPod, iPhone, iBook, PowerBook, MacBook, iMac, Mac Pro, MacBook Pro, and iPad are trademarks of Apple Inc.,
registered in the U.S. and other countries. ResQ Systems, LLC, D.B.A.

Android is a trademark of Google Inc.. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.