MacBook Troubleshooting: Let the Experts Figure It Out

May 25th, 2017

Are you tired of dealing with the hassle of troubleshooting every time your MacBook runs into a problem? Are you frustrated when you don’t know if the issue is just a little hiccup or indicative of a larger problem? Let us troubleshoot your device for you and figure out what’s wrong for free.

Free Diagnostics for Your MacBook

There’s only so much you should be expected to do in order to fix your MacBook’s issues. And if the problem goes deeper than what you can see on the surface, shouldn’t you know about it? This when it’s time to call in the professionals.

Our team of expert technicians can take a look at your MacBook for free and troubleshoot the device in order to find out what’s going on. With our wide variety of experience in all things Apple, we know when you have a minor problem or a serious issue that requires major repairs. And we can give you all the information you’ll need about what’s wrong with your device for no extra charge.

What If I Don’t Want My MacBook Fixed?

If you decide not to have your device fixed by our technicians, we can have it mailed back to you as soon as possible. The diagnostic is completely free, so we understand if you choose not to have your device repaired in our store.

What If I Do Want My MacBook Fixed?

If you do decide you would like us to fix your MacBook based on our diagnostic and troubleshooting tests, we can print out a repair estimate for you and quote you a price. We can also let you know how we plan to repair your device and when you should expect it to be returned to you.

In most cases, we are able to return laptops to their owners within 24 hours of the owner’s decision to have them repaired. We work hard to make sure everything is done as quickly and efficiently as possible so you don’t have to be without your computer for any longer than necessary.

Call Today for Your Free Diagnostic

Let us troubleshoot your device for free and give you an idea of what the problem is. Then, you can decide if you’d like us to fix your laptop within a period of 24 hours. What are you waiting for? Call now.

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Common MacBook Problems

May 23rd, 2017

You love your MacBook, but there’s always a potential you could always run into one of the most common problems to befall these devices. And if it can’t be fixed with the touch of a button, that’s where we come in.

Slow Running MacBook

Most people love these devices because they run quickly and efficiently. But every once in a while, the speed of all your apps can suddenly cut in half, and it can seem to take an hour just to open a document. Though endlessly frustrating, a slow-running MacBook is no reason to throw the baby out with the bathwater; just come to see us for a quick diagnostic.

MacBook Not Charging

Lots of users who have had their MacBooks for several years or so suddenly find it won’t charge anymore. This could be an issue with the battery or it could mean you need a new charger. Let us help you figure it out.

MacBook Won’t Connect to WiFi

Sometimes, this can be fixed by simply turning the WiFi off and then on again. Other times, you may need to turn your router off and back on. But if your MacBook won’t connect to any WiFi routers at all, even the one at your local coffee shop, you might want to bring your computer in to us.

MacBook Is Frozen

If an app freezes on your Macbook, you probably won’t be able to quit the normal way. Instead, you can go into the dropdown menu from the Apple logo and choose “Force Quit” in order to close down the app. However, if your entire computer freezes, you may need to force a reboot by pressing Command + Control + Eject.

MacBook Won’t Turn Off or On

If your MacBook seems to be stuck in either the off or on position, you can force a shut down or a reboot. However, you may lose data if your computer is frozen. You can also call to give us an idea of what’s gone wrong with your laptop, and we can give you our professional opinion.

Experiencing a Common MacBook Problem?

Have you exhausted your personal knowledge when it comes to fixing the device yourself? Let us step in and help. Call [phone] now for your free diagnostic session so we can solve whatever issue your laptop is having and return it to you as good as new.

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Why You Should Never Try to Fix a Cracked Screen Yourself

May 4th, 2017

So you dropped your phone, and now the screen is cracked. You may be thinking to yourself that you could save a lot of money by replacing the screen at home. After all, it would be much cheaper than buying a new phone right?

Though you may be a totally capable fixer when it comes to household projects or cars, it’s important to always see a professional when it comes to fixing a cracked phone screen.

Why Do I Need a Professional to Replace My Screen?

Trust us. We know there are about a thousand YouTube videos out there telling you it’s easy to replace a cracked phone screen and that you can DIY the whole thing, saving you money and time. But the truth is, this type of easy-fix isn’t the safest option.

  • If you try to replace your phone screen yourself, you could potentially fry the phone, crack the screen even more, or make a hundred other mistakes that could damage your device more than it already was.
  • Working on a broken phone is meticulous and requires a steady hand. Usually people who don’t have any experience with this kind of work make mistakes.
  • Life hacks are great and all, but using tools you have around the house to fix your phone just won’t cut it. Most people don’t have the necessary tools to replace a phone screen anyway, and buying them is just an unnecessary expense. Plus, unless you break your phone screen constantly, would you really want to buy something you won’t need more than once?
  • What’s more, repair kits you can buy to fix your phone at home are often more expensive than taking it to a professional. And at least with the latter, you know it’ll be done right.

You may be thinking the easier option would be to just fix your phone at home, but in truth, it is actually cheaper, faster, and safer to have a professional fix your cracked screen for you. There’s no research required on your end and you can feel satisfied knowing your smartphone is in good hands.

Got a Cracked Screen?

If your cell phone screen is cracked, let us fix it for you. Your initial diagnostic is free, and we will get your phone back into your hands as soon as possible and as good as new. Call today.

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5 Phone Repair Myths You Don’t Want to Get Sucked Into

May 2nd, 2017

In this day and age, it’s hard to find someone who’s never broken, cracked, or dropped their smartphone in a toilet. While pretty much everyone has had a problem with their phone at least once that could be solved with a simple repair, there are still myths about phone repair businesses circulating and making people second guess the idea of taking their broken phone to a professional.

Myth #1: I Can Just Get a New Phone.

While people who have had their phones stolen should consider getting a new device, those with cracked screens or another minor issue will often find that it’s much cheaper to have their phone repaired rather than paying to replace the entire thing.

Myth #2: I Can Repair My Phone Myself.

Not a good idea. Most people wind up causing much worse damage by trying to fix their phones at home, and the DIY screen fixing kits sold on the Internet can sometimes be upwards of $200 apiece.

Myth #3: My Buddy Can Fix My Phone for Me.

Also not a good plan. If you ask a friend to repair your phone, there’s a good possibility they won’t know what they’re doing. They could potentially fry your device or cause even more problems, which could put you in a worse predicament than before. And is it really worth losing a friend just to save a couple bucks?

Myth #4: If I Get My Phone Repaired, I Won’t Be Able to Resell It.

This is untrue. Most carriers will work with you if you’ve had your phone repaired in the past, and you should still be able to resell it, even if it has been repaired. In addition, a working, undamaged phone is more likely to fetch a higher price than a cracked or broken phone that has never been repaired.

Myth #5: It’ll Take Forever to Get My Phone Back.

It usually doesn’t take long at all for a phone to be repaired or a screen to be replaced. In many cases, same-day service is an option, and most customers don’t have to wait more than an hour or two before they get their phones back.

Call Today for a Free Diagnostic

Don’t be taken in by the myths and rumors. Call now for a free diagnostic session and an estimate of how long your phone repair will take.

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4 Myths about iPhone Repair

April 6th, 2017

It is too expensive to get an iPhone fixed.

This statement is false. It’s completely inaccurate to say an iPhone repair is expensive. It all depends on what needs to be fixed and the model of the iPhone. The majority of screen repairs are done for less than what a replacement or new iPhone would cost. Most all repairs come in for a cost lower than purchasing a new iPhone.

Since I have insurance, I’ll just use it to get a new replacement iPhone.

This is not a great assumption to have about your iPhone insurance. Now if you are actually missing your iPhone because it was stolen or lost, then of course a replacement phone through your insurance carrier makes perfect sense. But, if your iPhone is damaged from dropping it, then check first about your deductible and what it covers before acting. Many times the deductible is much more costly than just having the repairs done alone. Another thing to keep in mind is that a ‘replacement’ can refer to either a refurbished replacement or a brand new replacement. Check with your company to see whether you are getting a brand new replacement or the refurbished version of a broken iPhone someone else turned in as damaged.

Only certified Apple technicians or the manufacturer can fix my iPhone.

False. False. False. Apple has successfully convinced a mass group of iPhone consumers that their company is the only place qualified to repair iPhones. This is not true, as there are numerous qualified, experienced professional iPhone repair technicians that work for themselves and cell repair companies all over the world. Many times these companies provide excellent service in a faster turnaround time than Apple may offer.

Why should I pay to fix my iPhone when I can repair it at home myself?

DIY is nothing new and YouTube only adds to the excitement of fixing things at home to save money and time. But not everything should be a do it yourself project, and one of these things includes iPhone repair. Now it’s definitely not unheard of to go ahead and attempt simple iPhone repairs, but what do you do if things go bad? Practice makes perfect is a phrase we have all heard, so it makes sense that newbies and inexperienced technicians will make mistakes that are more expensive to repair than the original issue. Don’t experiment with this costly road…take your iPhone to a reputable cell phone repair shop to get your repairs done right the first time around.

 

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